Leisure Attendant - The Manchester Deansgate Hotel

Intercontinental Hotels Group; Manchester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A major hospitality company is seeking a Leisure Attendant at their Manchester Deansgate Hotel. The role involves enhancing guest experiences by maintaining health and leisure facilities, ensuring cleanliness, and providing excellent service. Applicants should possess a Level 2 Fitness qualification and a lifeguard qualification. Opportunities for training and growth are available, alongside competitive salary and benefits, within a vibrant luxury environment in Manchester.

Benefits

Competitive salary

Paid overtime

Discounted room rates

Employee assistance programme

Qualifications

• Availability to work 39 hours per week across 5 shifts, including weekends.
• Confident in maintaining a hygienic environment.
• Drive to produce results and work collaboratively with the team.

Responsibilities

• Support overall guest experience in the Health Club.
• Assist in the smooth running of leisure facilities.
• Ensure all areas are clean and safe.

Skills

Experience in a Health Club or Leisure environment

Knowledge of Health and Safety practices

A warm and authentic personality

Strong commitment to service

Education

Level 2 Fitness qualification

National Pool Lifeguard or Pool Responder qualification

Job description

As a Leisure Attendant, your main duties and responsibilities will be supporting the overall guest experience in our Health Club through answering guest queries; being knowledgeable about Health and Safety regulations; assisting in the smooth running of our leisure facilities; ensuring our fitness areas are clean and safe; and going above and beyond to make sure guests leave with a smile!

Responsibilities & Qualifications

• Availability to work 39 hours per week across 5 shifts, including weekends
• Experience working within a Health Club, Leisure, or similar environment
• Ensure all areas are clean, safe, and well-maintained.
• A National Pool Lifeguard or Pool Responder qualification is essential for this role (training opportunities are available for suitable candidates)
• Level 2 Fitness qualification
• Knowledge of Health and Safety practices, confident in maintaining a hygienic environment
• Drive to produce results - we work together within the Manchester Deansgate family to continue to provide our guests with extremely personal experiences and human connection
• A warm and authentic personality, with a can-do attitude and commitment to service
• Overall, you will be willing to work within our team to embrace our service and delight our guests! The Manchester Deansgate Hotel is on the lookout for a dynamic Leisure Attendant. Join the excitement and become part of the IHG Hotels and Resorts family!

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

Benefits

• Financial security - Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
• Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders