Job Title: Learning and Development Trainer
Responsible to: Learning and Delivery Manager
Location: Mobile, UK&I National
Sector/ Business area: Learning and Development/Human Resources
OVERALL, PURPOSE OF THE ROLE
Delivery of workshops and courses across the portfolio of Learning and Development and Talent Development. To support the organisation by delivering bespoke courses, workshops, and programmes as necessary. When delivering training, to create a positive learning environment for all programmes and delegates ensuring key messages are consistently delivered.
KEY ACCOUNTABILITIES
- Deliver workshops within the L&D and Talent portfolio either as part of programme, elective offer, or bespoke project work.
- Workshops may be part of an annually scheduled training plan or ad hoc and bespoke requests, requiring a flexible approach to diary management and time travelling away from home.
- Ensure health and safety of all delegates for the duration of their training.
- Ensure personal delivery style is open, inclusive, and respectful of all delegates, whilst being an ambassador for diversity and inclusion.
- Work with Learning and Development to ensure business demands are effectively prioritised considering business needs, location and travel requirements, minimising discretionary spend wherever possible.
- Act as the point of escalation for internal/external customer queries, escalating to Training Delivery Manager and/or L&D Business Partners as appropriate.
- Assess individual training needs during workshops to ensure material is delivered at an appropriate level, to maximise delegate understanding and retention.
- Deliver training content against Company standards and take part in ongoing needs analysis of design and delivery skills to ensure consistency and quality of design and delivery, across the team.
- Work with support functions and operations teams to support company or sector training initiatives as required.
- Maintain knowledge of company policies and procedures as relevant to workshops.
PERSON SPECIFICATION
ESSENTIAL
- Excellent delivery and facilitation skills
- Ability to recognise and respond to different learning styles
- Excellent communication, influencing and networking skills
- Independence and proactivity
- Excellent attention to detail
- Excellent planning and prioritising skills
- Ability to work under pressure
- Ability to work on own initiative and as part of a team
- Ability to build and maintain relationships
- Personal confidence and credibility
- IT literate, minimum intermediate PowerPoint Skills
- A self-starter who understands the need to be flexible
- Resilient and willing to act on feedback
- Mobile, willing to travel and stay away from home on a regular basis.
DESIRABLE
- Experience of delivering training in a large and complex organisation
- Experience of delivering training through technology
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!