Learning Administrator

NHS; Carlisle; On-site; GBP 21,000 - 25,000; Full time

Job summary

A public health organization is seeking a Learning Administrator to provide administrative support within the Practice Development Team. The role includes managing enquiries, data management, and assisting with various administrative tasks. Ideal candidates will have GCSE level education, NVQ II in Business Administration, and strong communication skills. The position offers a dynamic work environment and a commitment to quality care.

Benefits

27-day holiday scheme

NHS Discounts

Salary Sacrifice schemes

Qualifications

• Experience of collating and analysing information.
• Knowledge of administrative procedures.
• Ability to work flexibly to meet demands of the role.

Responsibilities

• Provide comprehensive administrative support to the Practice Development Team.
• Update and maintain databases accurately.
• Assist with routine enquiries from staff.

Skills

Communication skills

Attention to detail

Teamwork

Time management

Education

GCSE Level

NVQ Level II in Business Administration

RSA Level 2, ECDL or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Go back North Cumbria Integrated Care NHS Foundation Trust

Learning Administrator

The closing date is 08 October 2025

The Learning Administrator will provide a comprehensive administrative support service to staff within the Practice Development Team. This will include providing support to staff from across the organisation on a daily basis, dealing with routine enquiries and assisting in the provision of a quality administrative service. The postholder is also responsible for updating and maintaining databases, ensuring accurate and effective management of data on a wide range of data.

Main duties of the job

We are looking for someone with good communication and interpersonal skills to be able to deal with routine enquiries from staff (face to face, email, phone) around learning, development and training activities.

Have a good attention to detail with the ability to collate and analyse information.

You will be part of a small admin team that supports a wider team with a range of admin duties from inputting onto a database, contributing to the development of SOPs and the ongoing development of processes/procedures in order to maximise productivity and support standardisation within the team.

You will be expected to carry out routine office procedures e.g. photocopying etc and replying to routine enquires.

We are a dynamic team and are looking for someone who has a 'can do' attitude to work.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

• Educated to GCSE Level
• NVQ Level II in Business Administration or equivalent portfolio of experience
• RSA Level 2, ECDL or equivalent

Knowledge and Experience

• Knowledge of administrative procedures
• Knowledge of administrative procedures General administration and office skills experience
• Data entry and retrieval using databases
• Experience and knowledge of Word and Excel

Skills and Aptitudes

• Experience of collating, analysing and presenting information
• Verbal and written communication skills
• Ability to work flexibly to meet demands of the role
• Time Management skills and ability to prioritise work and use initiative Knowledge of general office equipment
• Willingness to learn/adapt working practices to support ongoing improvements within the service
• Ability to work well as part of a team

Other Requirements

• Promote equality and value diversity
• Full clean driving license and access to own vehicle and willingness to work across sites as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

North Cumbria Integrated Care NHS Foundation Trust