Lead User Researcher, Health SaaS (B2C/B2B)

Datapharm; Leatherhead; On-site; GBP 50,000 - 70,000; Full time

Job summary

A fast-growing technology company in the UK is seeking a Lead User Researcher to enhance user-centered product design. The role requires a candidate with at least 3 years of user research experience in both consumer and business contexts. Responsibilities include planning and conducting diverse research studies, synthesizing complex data into actionable insights, and mentoring teams to align products with user needs. This position offers significant impact within a reputable SaaS provider in healthcare with attractive benefits.

Benefits

Private Medical Insurance

Dental Plan

Life Assurance 4x Annual Salary

Enhanced Parental Leave

Pension Contributions of 10% after 1 year

Workplace Nursery Scheme

Qualifications

• Strong analytical skills with the ability to synthesise data into insights for diverse user groups.
• Ability to translate complex research findings into practical recommendations for both consumer-facing and business-focused products.
• Proven experience conducting user research using a variety of methodologies tailored to consumer and enterprise audiences.

Responsibilities

• Design and implement research frameworks that address the needs of both B2C users and B2B SaaS customers.
• Plan and execute user research studies, including recruitment, interviews, surveys, and usability testing.
• Communicate actionable insights to senior leadership and cross-functional teams.

Skills

Strong analytical skills

Excellent communication skills

User-centric mindset

Collaborative approach

Education

3+ years of experience in user research

Job description

A fast-growing technology company in the UK is seeking a Lead User Researcher to enhance user-centered product design. The role requires a candidate with at least 3 years of user research experience in both consumer and business contexts. Responsibilities include planning and conducting diverse research studies, synthesizing complex data into actionable insights, and mentoring teams to align products with user needs. This position offers significant impact within a reputable SaaS provider in healthcare with attractive benefits.