Lead Technical Writers - AI Evaluation (UK-Remote)

Outlier AI; Remote; GBP 100,000 - 125,000; Full time

Job summary

A leading AI solutions provider in the UK seeks a Technical Writer to lead the design and execution of instructions for GenAI programs. This role involves transforming complex technical requirements into clear documentation and collaborating with cross-functional teams. The ideal candidate has over 5 years of experience in technical writing and instructional design, along with a Bachelor's degree in a relevant field. This is a full-time position with an hourly rate of $45-$55 and requires travel within Europe.

Benefits

Travel expenses covered

Flexible working hours

Qualifications

• 5+ years of experience in technical writing or instructional design.
• Experience in task definition and instruction design principles.
• Experience with AI/ML concepts and data labeling.

Responsibilities

• Lead strategy for task design and instruction creation.
• Collaborate with Product Areas to define data needs.
• Design and maintain technical documents, including task design guides.

Skills

Technical writing

Instructional design

HTML

Python

Data analysis

Markdown

Version control systems (e.g., Git)

Stakeholder collaboration

Training program development

Data labeling processes

Education

Bachelor's degree in a relevant field

Advanced degree in Technical Communication or related field

Job description

Seeking multiple Technical Writers to lead complex, multidisciplinary GenAI programs focused on human-in-the-loop (HITL) systems and rater platforms. This role involves designing high-quality instructions, creating training content, and translating complex technical requirements into clear documentation that supports high‑quality data annotation and collection. You will serve as a strategic partner to cross‑functional teams including engineering, research, and product, and will also guide junior writers and help establish best practices.

Responsibilities

• Lead the strategy and execution of task design and instruction creation for GenAI programs, establishing best practices and templates.
• Collaborate deeply with Product Areas to understand their data needs, define clear task requirements, and provide expert consultation on task design.
• Design, write, and iterate on high-quality rater instructions and guidelines that are clear, concise, and minimize ambiguity to ensure high-quality data output.
• Develop and implement an internal training program and comprehensive knowledge base on task design principles and best practices to empower Product Areas.
• Transform complex and often ambiguous technical information from engineers and researchers into effective rater task designs.
• Author, edit, and maintain a range of technical documents, including in-depth task design guides, instruction templates, and Quality Control (QC) rubrics.
• Act as a pilot user for new workflows, refining instructions based on practical application.

Qualifications

• Bachelor's degree in a relevant field, or equivalent practical experience.
• 5+ years of experience in technical writing, instructional design, or a similar role, with a focus on creating instructions for human-in-the-loop tasks or rater platforms.
• Experience in task definition and instruction design principles and best practices.
• Experience with HTML, Python, Data analysis, Markdown, or version control systems (e.g., Git).
• Experience collaborating with stakeholders and translating requirements into clear, actionable instructions for the audience.
• Experience in developing and delivering training programs.
• Advanced degree in Technical Communication, Instructional Design, Human-Computer Interaction, or a related field.
• Experience working with large-scale human evaluation platforms, crowdsourcing, or rater-based data collection programs.
• Experience designing tasks for complex domains.
• Experience with data analysis to inform instruction improvement.
• Familiarity with AI/ML concepts and data labeling processes.

Project details: This is for an immediate project need. Project is approved for 3‑month initial period, with possibility to extend based on project/client demands. Hourly rate range (45 – 55) USD per hour for a full‑time permanent opportunity for candidates based in the UK. Visa sponsorship is not available. This position requires frequent travel to client sites within Europe, with travel expenses covered by the company.