Lead Spa Therapist — Elevate Guest Experiences

Harbour Hotels; Guildford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury hotel chain is seeking a Head Spa Therapist in Guildford to oversee a team of therapists and deliver exceptional spa treatments. This role requires NVQ Level 2 & 3 qualifications, a passion for customer service, and supervisory experience. The ideal candidate will be knowledgeable in various treatments and eager to develop their career within a progressive company. Attractive perks include discounts on treatments and meals while on duty.

Benefits

Discounted room rates

Discounts on treatments

25% discount on food and drink

Mental health support

24/7 GP services

Group Life Cover

Meals included

Career development opportunities

Qualifications

• NVQ Level 2 & 3 qualifications required.
• Supervisory experience preferred.
• Experience with TEMPLE SPA and ELEMIS products is a distinct advantage.

Responsibilities

• Supervise and lead a team of therapists.
• Consult with clients to understand their personal needs.
• Maximise revenue through careful diary management.

Skills

Supervisory experience

Customer service

Knowledge of spa treatments

Reception experience

Education

NVQ Level 2 & 3

Tools

TEMPLE SPA

ELEMIS

Job description

A luxury hotel chain is seeking a Head Spa Therapist in Guildford to oversee a team of therapists and deliver exceptional spa treatments. This role requires NVQ Level 2 & 3 qualifications, a passion for customer service, and supervisory experience. The ideal candidate will be knowledgeable in various treatments and eager to develop their career within a progressive company. Attractive perks include discounts on treatments and meals while on duty.