Lead SIPP Administrator

Willow Resourcing; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A FinTech Pensions Platform is seeking a skilled pensions administrator to enhance their platform launching next year. The ideal candidate will have over 5 years of SIPP administration experience and a passion for customer service. Responsibilities include shaping back-office systems and administering the SIPPs lifecycle. The role offers autonomy, remote work flexibility, and opportunity for impact within the company.

Benefits

Autonomy and opportunity for change

Work from anywhere

Shares in the business

Qualifications

• 5+ years SIPP Administration experience with a deep understanding of pensions operations and transfer processes.
• Confident working independently with excellent organisational and communication skills.
• Passion for delivering excellent service.

Responsibilities

• Work with developers to shape the back-office systems and develop a best-in-class pensions administration functionality.
• Help shape customer-facing elements of the platform, improving customer experience.
• Design and implement back-office systems and processes to enable high-quality pensions administration service.
• Administer the full SIPPs lifecycle, including setting up new SIPPs and handling asset transfers.
• Build strong client relationships and manage complex queries professionally.

Skills

SIPP Administration experience

Organizational skills

Communication skills

Customer service

Job description

We are seeking a skilled pensions administrator to join a FinTech Pensions platform that is going live next year. The platform aims to shake up the market by prioritising customer experience and fixing costs.

Key Responsibilities:

• Work with developers to shape the back-office systems and develop a best-in-class pensions administration functionality
• Help shape customer-facing elements of the platform, improving customer experience
• Design and implement back-office systems and processes to enable high-quality pensions administration service
• Administer the full SIPPs lifecycle, including setting up new SIPPs, handling asset transfers, and communicating with fund managers, custodians, and counterparties
• Build strong client relationships and manage complex queries professionally, ensuring compliance with relevant regulations and maintaining accurate records

Requirements:

• 5+ years SIPP Administration experience with a deep understanding of pensions operations and transfer processes
• Confident working independently with excellent organisational and communication skills
• Passion for delivering excellent service

What We Offer:

• Loads of autonomy and opportunity to bring about change
• Work from anywhere
• Shares in the business

We are an equal opportunities employer and welcome applications from all qualified candidates.