Lead HUB & Helpline IDVA

Independent Domestic Abuse Services; Barnsley; Hybrid; GBP 20,000 - 34,000; Part time

Job summary

A leading charity organization in Barnsley is seeking a dedicated individual for a part-time role to provide case management support and oversee the delivery of services to high-risk clients. The ideal candidate will have experience in domestic abuse services, excellent communication skills, and a commitment to equality and inclusion. This position offers competitive compensation, comprehensive training and development, and a supportive work environment.

Benefits

Comprehensive training

Competitive salary

26 days annual leave

Contributory pension scheme

Employer-paid health cash plan

Qualifications

• Experience in a relevant field supporting individuals affected by domestic abuse.
• Ability to manage high-risk cases effectively.
• Strong understanding of safeguarding policies and practices.

Responsibilities

• Provide day-to-day case management support to a small team.
• Hold a small caseload of high-risk clients.
• Ensure safeguarding concerns are addressed.

Skills

Case management

Emotional support

Communication

Liaising with external agencies

Job description

At IDAS (Independent Domestic Abuse Services), we are committed to supporting individuals and families impacted by domestic abuse and sexual violence. As the leading specialist charity in Yorkshire, we are looking for dedicated, compassionate, and courageous individuals to join our inclusive and inspiring team.

We are proud to be an equal opportunities employer and are committed to fostering a diverse, inclusive, and respectful workplace. We value the unique perspectives and experiences that individuals from all backgrounds bring, and we actively encourage applications from underrepresented groups.

About the Role

In this role, you will:

• Provide day-to-day case management support and guidance to a small team of HUB and Helpline IDVAs across Barnsley & Sheffield.
• Hold a small caseload of high-risk clients, offering practical and emotional support.
• Oversee case allocation, staff rotas, and performance management.
• Ensure safeguarding concerns are addressed and services are delivered in line with IDAS policies.
• Liaise with external agencies including police, legal services, housing, and health professionals.
• Represent IDAS at MARAC, case conferences, and multi-agency meetings.
• Deliver and oversee group programmes for clients.
• Champion equality, diversity, and inclusion by ensuring services are accessible and responsive to the needs of all communities, including those who are underrepresented or marginalised.

What We Offer

In return, we offer:

• Comprehensive training and development opportunities
• Competitive salary: £33,699 per annum, £20,492.64 for 22.5 hours per week
• 26 days annual leave plus statutory bank holidays (pro-rata for part-time)
• Contributory pension scheme
• Employer-paid health cash plan
• Access to national discount schemes

Contract Details

Contract: Permanent
Location: The Factory, Goldthorpe, Barnsley, S63 9PG. However, there is some expectation for this role to also travel to our Sheffield offices, based in the City centre.
Hours: Part time 22.5 per week

Please note that the closing date for applications is 09:00 AM on 10/10/2025, and interviews will be held in mid-October. If you have any queries regarding your application, please email: [e-mail]