Lead Duty Manager - Elevate Guest Experience

Premier Inn; Bexleyheath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known hotel chain is seeking a Duty Manager for their London Bexleyheath location. In this role, you will lead a dedicated team to ensure smooth hotel operations and deliver outstanding customer service. The ideal candidate will have prior leadership experience, excellent organizational skills, and a focus on health & safety standards. This permanent position offers a competitive pay rate of up to £13.86 per hour, with 24 hours of work per week, primarily in evenings and weekends.

Benefits

Career development opportunities

Whitbread Benefits Card

Company pension and saving schemes

Discounts on various services and products

Qualifications

• Experience in a leadership role within retail or hospitality.
• Ability to inspire and lead a team effectively.
• Strong customer service orientation.

Responsibilities

• Manage a reliable, high-performing team for smooth hotel operations.
• Ensure health and safety standards are met in the hotel.
• Create exceptional guest experiences.

Skills

Leadership

Customer service

Communication

Organizational skills

Job description

A well-known hotel chain is seeking a Duty Manager for their London Bexleyheath location. In this role, you will lead a dedicated team to ensure smooth hotel operations and deliver outstanding customer service. The ideal candidate will have prior leadership experience, excellent organizational skills, and a focus on health & safety standards. This permanent position offers a competitive pay rate of up to £13.86 per hour, with 24 hours of work per week, primarily in evenings and weekends.