Label Licensing Officer

Marine Stewardship Council; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading nonprofit organization in London is seeking a Detail-Oriented Label Licensing Officer to join their team. The role involves processing label requests, managing customer accounts, and ensuring compliance with branding requirements. Candidates should have strong administrative skills and fluency in English and Spanish. The position offers flexible working arrangements with a hybrid model.

Qualifications

• Strong administrative experience and excellent attention to detail.
• Strong client relationship management skills and confidence processing legal contracts.
• Ability to communicate complex guidelines clearly and simply.

Responsibilities

• Process and approve requests for use of MSC and ASC labels.
• Enter information accurately and check artwork for compliance.
• Liaise with customers and manage contractual aspects.

Skills

Administrative experience

Client relationship management

Communication skills

Judgment

Fluency in English and Spanish

Job description

Overview

This is a Permanent, Full Time vacancy that will close in 13 days at 23:00 BST.

The Vacancy

Are you organised, detail-oriented, and passionate about making a difference? At the Marine Stewardship Council, we’re on a mission to safeguard the future of our oceans. If you have strong administrative experience and great attention to detail, this role could be perfect for you.

As a Label Licensing Officer, you will be part of the multilingual Marine Stewardship Council International (MSCI) Licensing team who process and approve requests for use of the Marine Stewardship Council (MSC) and the Aquaculture Stewardship Council (ASC) labels. You will work closely with commercial staff in our regional offices on licensing and commercial issues and build relationships with customers. In this varied role, you will ensure all relevant information is accurately entered into the database and be responsible for checking artwork as well as ensuring compliance and specific branding requirements are adhered to. Liaising with our customers, you will oversee the accounts and be comfortable negotiating changes that need to be made, and meeting set deadlines.

Responsibilities

• Process and approve requests for use of MSC and ASC labels as part of the Licensing team.
• Enter relevant information into the database accurately and check artwork for compliance with branding requirements.
• Oversee accounts, liaise with customers, negotiate changes, and meet deadlines.
• Manage contractual aspects and support the collection of royalties from partner organisations globally.
• Ensure financial reports received from license holders are consistent and accurately recorded on the CRM (Microsoft Dynamics).
• Communicate complex guidelines clearly to internal and external audiences; escalate queries as needed.

Qualifications & Skills

• Strong administrative experience and excellent attention to detail.
• Strong client relationship management skills and confidence processing legal contracts.
• Ability to communicate complex guidelines clearly and simply to internal and external audiences.
• Well-developed judgement to manage individual scenarios and know when to escalate.
• Fluency in English and Spanish; additional languages are an advantage.

Working at MSC & How to Apply

The MSC is committed to flexible working. The successful candidate will need to work from the London office for a minimum of 50% of their working time each month; the remaining time can be worked from home. During onboarding, hybrid work may require more in-office work than remote work.

Direct applications to this vacancy are not being accepted. Please see advert text for information. Please be aware we are only able to progress with candidates who already have the right to work in the location specified in this advert. We are not able to offer visa sponsorship at this time. The MSC is committed to the principles of equality and fairness and welcomes applications from all communities. We do not discriminate on age, ethnicity, race, colour, religion or belief, gender or gender identity, sexual orientation or disability. If you require reasonable adjustments during the recruitment process, please let us know how we can help you.

About MSC

The MSC’s vision is for the world’s oceans to be teeming with life, and seafood supplies safeguarded for this and future generations. Through our certification and ecolabeling program, well-managed sustainable fisheries are recognised and rewarded throughout the seafood supply chain. Over 700 fisheries, representing 19% of the annual global marine catch, are engaged in the MSC program; MSC certified and labelled seafood products are available in over 66 countries. We are on a mission to end overfishing.