Key Holder / Sales Consultant - 12 Hours

the fragrance shop; United Kingdom; On-site; GBP 60,000 - 80,000; Part time

Job summary

A popular retail fragrance chain located on York Parliament Street is seeking an enthusiastic Sales Assistant (Key Holder) for a part-time role. The ideal candidate will deliver exceptional customer service, assist with store operations, and share their passion for fragrance with customers. This position requires excellent communication skills and the ability to operate POS systems. Previous retail experience is preferred but not essential. Join our team and contribute to providing a fun shopping experience!

Benefits

Employee discount

Qualifications

• Must be passionate about fragrance and retail.
• Enjoy working in a team and approaching customers.
• Flexibility to include evenings and weekends.

Responsibilities

• Support Store Manager in achieving retail store targets.
• Open and close the store in the absence of other management.
• Deliver sales through friendly customer service.
• Ensure a fun and enjoyable shopping experience for customers.
• Assist with store deliveries and visual merchandising.

Skills

Excellent customer service skills

Communication skills

Natural sales ability

Confidence and personality

Team working skills

Education

GCSE level or equivalent

Tools

POS system

Job description

The Fragrance Shop

Job title: Key Holder./ Sales Consultant
Job type: Part- time
Part time hours: 12 hours per week
Salary: £10.00 - £12.21 per hour
Benefits: Employee discount
Location: York Parliament Street

The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Assistant (Key Holder position) to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!

Responsibilities

• Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets
• In the absence of any other management you will open and close the store and are responsible at that point for ensuring that the store trades safely and legally
• Delivering sales through friendly and efficient customer service
• Ensuring our customers have a fun and enjoyable shopping experience
• Effectively matching the correct fragrance to the customer’s needs
• Assisting customers with their queries using your product knowledge
• Processing transactions at the till point
• Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
• Ensuring the store looks presentable and inviting to our customers

About You

• Confidence and personality!
• Enjoy talking to people and be at ease approaching customers and demonstrating our products
• Possess excellent customer service skills
• Demonstrate a natural sales ability
• Be passionate about retail and fashion
• Be enthusiastic and results driven
• Have excellent communication skills
• Enjoy working as part of a team
• Ability to operate POS system

Required Experience

• Educated to GCSE level or equivalent.
• Previous experience in sales/retail would be an advantage but not essential.
• Strong team working skills
• Flexibility to include evenings and weekends
• Due to the nature of the role successful candidates must meet the minimum legal age requirements

CV can be dropped into store or sent via email to [e-mail]

Due to the high volume of applications that we receive, we are regrettably not able to respond to every one. If you have not heard from us within two weeks of your application, please assume that on this occasion you have not been successful.