Key Holder

Ben Sherman Swindon; Swindon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading fashion retailer in Swindon seeks a part-time Key Holder to deliver outstanding customer service and uphold store standards. Responsibilities include achieving sales targets, assisting with store operations, and ensuring a welcoming environment for customers. Candidates should demonstrate a passion for retail, possess strong communication skills, and have experience in customer service. Competitive compensation will be discussed during the interview process.

Qualifications

• Customer service focused with proficiency in meeting sales targets.
• Good communication skills are essential for engaging with customers.
• Experience in the retail sector preferred but not mandatory.

Responsibilities

• Achieve sales targets through strong product knowledge and brand passion.
• Open and close the store in the absence of management.
• Provide accurate product information to enhance customer experience.
• Promote multi-channel shopping options to improve satisfaction.
• Maintain an inviting atmosphere for all customers.
• Process sales transactions according to company guidelines.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Tools

IT skills

Job description

Key Holder - Part Time

8 hours per week

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role: To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of management isnt there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential:

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable:

• Good IT skills
• Experience of working in a premium fashion brand

Compensation: To be discussed