Key Account Manager - Tesco Retail Media

dunnhumby; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading Customer Data Science company in London is seeking a Key Account Manager to drive media solutions for major retailers, focusing on campaign strategy and client relationships. Ideal candidates will have 2+ years in advertising, expertise in retail media, and exceptional analytical skills. This role offers a comprehensive rewards package with flexibility in a collaborative environment.

Benefits

Comprehensive rewards package

Flexible working hours

Birthday off

Qualifications

• 2+ years of experience in the advertising industry, especially in media sales or agency work.
• Extensive knowledge of brand and digital marketing ecosystems.
• Ability to manage complex data-sets and insights.

Responsibilities

• Support achievement of quarterly and yearly revenue goals.
• Guide media/channel strategy and planning for advertiser partners.
• Drive deeper engagement through scaled coverage across stakeholders.

Skills

Experience in media sales/advertising

Passionate about Retail Media

Skilled in Excel/PowerPoint

Client communication and presentation

Analytical skills

Team player

Education

Bachelor's degree or equivalent

Job description

Key Account Manager - Tesco Retail Media

London

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data‑driven economy. We always put the Customer First.

Our mission is to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi‑dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a talented Account Manager who is passionate about working in Retail Media with the UK’s largest retailer.

The Account Manager is a strategic and enthusiastic solution‑driver, with a deep understanding of all Tesco Media & Insights channels and ad solutions. Central to this role will be to lead the planning, delivery and reporting of our client’s media and measurement campaigns. You will be responsible for supporting key client relationships, providing consultative product and solution recommendations through technical and analytical expertise. The Account Manager partners with sales Client Partners to build relationships and drive long‑term revenue. Successful candidates will demonstrate strong client servicing, underpinned by consultative sales and analytical skills.

Key Accountabilities

• Support the achievement of quarterly + yearly revenue goals and growth strategy for key FMCG partners.
• Guide media / channel strategy and planning for our advertiser partners, working with both client direct and their agency partners.
• Leverage data and insights to deliver innovative, best‑in‑class retail media activations across the Tesco Media & Insights platform.
• Drive deeper partnership engagement through scaled coverage across key stakeholders (Shopper, Brand, Digital, Media, Commerce & Loyalty teams).
• Partner internally with Sales Client Partners, Media Enablement and Data Analysts to deliver against KPIs, driving business outcomes.
• Navigate complex cross‑channel projects with multiple stakeholders both internally & externally.
• Recommend and oversee client measurement strategy, analysing and presenting results.
• Identifying and communicating performance trends and insights to guide upsell / optimisation recommendations with advertisers.
• Product expert across Tesco Media & Insights ad ecosystem, driving client adoption of media channels.
• Be confident challenging client strategy to maximise the role Tesco Media and Insights platform plays in delivering meaningful business outcomes.

What we expect from you

• 2 years + experience in the advertising industry, either in media sales / retail media, and/or media agency.
• Passion for Retail Media and Tesco Media & Insights platform products and services.
• Extensive knowledge of brand, performance & digital marketing ecosystem’s and performance metrics.
• Skilled in the use of Excel / Powerpoint, with experience managing complex data‑sets and insights.
• Results‑driven, self‑motivated and highly goal‑oriented in order exceed targets.
• Confident communicator and presenter, comfortable in fast‑paced environments.
• A consultative style with the ability to understand clients’ business needs and position solutions in a timely and personalised way.
• Ability to work in a fast‑moving company and be adaptable to change.
• A team player with the ability to collaborate with internal departments and teams.
• Bachelor’s degree or equivalent in any subject.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. You’ll enjoy a comprehensive rewards package at a leading technology company, plus flexibility such as flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting‑edge technology that reflects our global ambition, while enjoying a nimble, small‑business feel that gives you the freedom to play, experiment and learn.

We are committed to diversity and inclusion – you’ll be part of thriving networks such as the Female Diversity Network, Proud, Family, One, Enabled and Thrive, ensuring everyone can shine and perform at their best.