Key Account Manager

FLIR; Lincoln; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the defence sector is seeking a proactive Key Account Manager to join a friendly team in Lincoln. This role focuses on managing key customer accounts, ensuring exceptional service delivery, and fostering growth within the business. The successful candidate will collaborate with various departments and navigate contract negotiations to support business objectives. The company offers a range of benefits, including a robust pension plan and development opportunities.

Benefits

Salary sacrifice-led pension plan

Employee Stock Purchase Plan

Salary sacrifice Electric/Hybrid Vehicle scheme

Medicash healthcare assistance

Free life assurance cover

25 days holiday per annum

Holiday purchase scheme

Employee Assistance Programme

Comprehensive wellbeing programme

Competitive employee discounts platform

Cycle to Work scheme

Enhanced family-friendly benefits

Company sick pay

Qualifications

• Experience in account management, business development, or sales within the defence, aerospace, or manufacturing sector.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Maintain and strengthen relationships with key clients in the defence sector.
• Collaborate with internal departments to meet customer delivery schedules.
• Prepare detailed quotations and assist in identifying new business opportunities.

Skills

Account management

Business development

Sales

Analytical skills

Communication skills

Tools

Microsoft Office Suite

CRM systems

SAP software

Job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

About us

We are Teledyne Energetics UK, part of the wider Teledyne UK group, who have been designing and developing safety critical solutions for the technology sector since 1984.

We are a small, friendly team based in Lincoln who have big plans for future growth and expanding our business. We value a positive attitude and eagerness to learn from our employees, alongside skills and experience, and are interested in hearing from people who want to have a real career, instead of ‘just another job’.

What you’ll be involved in

We are seeking a proactive and detail-oriented Key Account Manager to support the Strategic & Business Development Director in driving critical business initiatives within our defence sector operations.

This role is essential in maintaining and strengthening Teledyne Energetics UK’s relationships with key clients while ensuring seamless coordination between internal departments, including Production Management, Quality, Internal Sales, and Procurement.

The successful candidate will play a pivotal role in supporting ongoing business growth, managing key customer accounts, and ensuring the highest standards of service delivery.

As the Key Account Manager for recognised Global Defence Primes, you'll be responsible for nurturing and expanding relationships with the selected key clients.

Responsibilities of the role will include:

• Collaborate with Production Management to ensure that customer requirements are met in terms of delivery schedules and quality.

• Liaise with the Quality team to uphold industry and regulatory standards, ensuring all products and services meet customer expectations.

• Support Internal Sales by providing key customer insights, demand forecasts, and strategic recommendations.

• Work with Procurement to ensure timely sourcing of critical components, mitigating supply chain risks.

• Prepare detailed quotations and bids for enquiries associated to the existing accounts.

• Assist in identifying new business opportunities within existing key accounts and potential new clients, offering regular feedback to the Strategic & Business Development Director.

• Highlight through analysis trends and growth opportunities to support strategic decision-making.

• Prepare reports, presentations, and proposals to support business development activities.

• Support contract negotiations and review commercial agreements in coordination with internal teams.

• Monitor and analyse key account performance metrics, identifying areas for improvement.

• Ensure compliance with all company policies, defence industry regulations, and contractual obligations.

• Contribute to continuous improvement initiatives to enhance efficiency across departments.

What we’re looking for in you

• Experience in account management, business development, or sales within the defence, aerospace, or manufacturing sector.

• A strong understanding of production management, quality assurance, internal sales, and procurement processes.

• An excellent proficiency in Microsoft Office Suite, CRM systems and SAP software.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders.

• Strong analytical and problem-solving abilities.

• Knowledge of defence industry regulations and compliance requirements is highly desirable.

Due to the nature of this role, you must be able to gain full UK Security Clearance once in the business.

Company Benefits

As part of the wider Teledyne UK group, we also offer our employees a range of company benefits that include:

• Salary sacrifice-led pension plan thatmatches employee contributions up to 7%.

• Employee Stock Purchase Plan.

• Salary sacrifice Electric/Hybrid Vehicle car scheme.

• Medicash – everyday healthcare assistance.

• Free life assurance cover at the value of four times basic annual salary.

• 25 days holiday per annum, plus bank holidays.

• Holiday purchase scheme which enables employees to purchase an additional week’s worth of annual leave each year.

• Internal reward and recognition scheme linked to internal benefits platform.

• Employee Assistance Programme.

• Comprehensive wellbeing programme that supports employees with their physical, mental and financial health, as well as their cultural/environmental wellbeing.

• Competitive employee discounts platform that provides employees with discounts with leading brands/retailers.

• Cycle to Work scheme.

• Enhanced family-friendly benefits and policies.

• Company sick pay.

• Equality, Diversity & Inclusion Committee that supports and champions employee diversity.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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