Junior Operational Manager

The Shrewsbury and Telford Hospital NHS Trust; Telford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional healthcare provider in Telford is seeking a Junior Operational Manager to support performance and service improvement initiatives within the Women's and Children's Services. The ideal candidate should have relevant experience in a health service setting, with strong project management and leadership skills. This role provides opportunities for professional development and values-based leadership, fostering a collaborative work environment focused on quality patient care.

Benefits

Personal development support

Opportunities for career growth

Qualifications

• Experience within a health service setting is required.
• Proven track record in service improvement and project completion.
• Paediatric service knowledge is preferred.

Responsibilities

• Support with performance and service improvement initiatives.
• Monitor clinical and financial performance through complex analysis.
• Work closely with various stakeholders to ensure operational objectives are met.

Skills

Project management

Leadership

Performance management

Communication

Education

4 x GCSE C and Above

Degree or equivalent works experience

Previous Service Improvement Experience

NHS experience

Job description

Go back The Shrewsbury and Telford Hospital NHS Trust

Junior Operational Manager

The closing date is 24 December 2025

An exciting opportunity has arisen to join the Women and Children management Team.

The successful candidate will be expected to support with a wide range of Performance and project and transformation work within our Women and Children's Services assisting Operational Manager. You should have gained experience within a health service setting looking for an opportunity to develop your project management and leadership skills. This role requires values-based leadership.

In return we will offer you an opportunity to develop management, people and leadership skills to further develop your career, with the appropriate personal development support

Main duties of the job

Working closely with the Assistant Operational Manager & Clinical Teams for the specialties, the post holder is responsible for supporting the Assistant Operational Manager to ensure performance and service improvement are achieved alongside other business activities of the service area to ensure delivery of its strategic and operational objectives in line with the Operational Delivery Plan and Accountability Agreement.

The post holder will work closely with the Assistant Operational Managers to ensure efficient and effective management of all resources in order to deliver safe, high quality and effective clinical services in an environment of continuous improvement.

• To work with the Assistant business manager to support delivery of Operational Outpatient targets
• To manage and maintain performance management systems to support delivery of the Operational Delivery Plan and Accountability Agreement for the service area.
• Through the analysis and interpretation of a wide range of complex information, to continuously monitor clinical and financial performance.
• To ensure that all information relating to the activity within the area of responsibility is recorded accurately and in a timely manner to enable performance to be continuously monitored.

About us

The successful applicant will be working closely with other members of the Womens and Childrens Management leadership team to deliver a quality, patient-focused service.

Womens and Childrens Division has a vibrant team, continually looking for ways to develop innovative ideas and ways of working, ensuring our services continue to match the rapid pace of growth of the division.

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Education

• 4 x GCSE C and Above
• Degree or equivalent works experience
• Previous Service Improvement Experience
• Evidence of projects completed within current role
• Cancer and Referral to Treatment Experience
• NHS experience
• Paediatric service knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Shrewsbury and Telford Hospital NHS Trust