Junior IT Systems Engineer – Desktop & Office Support

Lloyds Banking Group; Carlisle; On-site; GBP 35,000 - 38,000; Full time

Job summary

A leading banking institution is looking for a Junior System Engineer in Carlisle to provide desktop support and manage office infrastructure. This full-time position entails troubleshooting, setting up VPN access, and supporting telephony systems. Ideal candidates will have experience with desktop support and relevant IT tools like Salesforce and Active Directory. The company promotes flexible working hours and has a wide-ranging benefits package to support its employees' diverse needs.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

24 days holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Carry out procedures ensuring quality, compliance, and security.
• Troubleshoot user issues and support MS Office products.
• Set up VPN access and troubleshoot network issues.

Responsibilities

• Support and enhance the office infrastructure.
• Provide desktop support for Windows and Mac machines.
• Manage telephony support systems including softphones.

Skills

Desktop Support

Networking

Telephony Support

Tools

Salesforce

Active Directory

Office 365

Job description

A leading banking institution is looking for a Junior System Engineer in Carlisle to provide desktop support and manage office infrastructure. This full-time position entails troubleshooting, setting up VPN access, and supporting telephony systems. Ideal candidates will have experience with desktop support and relevant IT tools like Salesforce and Active Directory. The company promotes flexible working hours and has a wide-ranging benefits package to support its employees' diverse needs.