Junior Account Executive

PortSwigger Web Security; Knutsford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading tech firm in Knutsford seeks a Junior Account Executive to assist the sales team in qualifying opportunities and handling inquiries. This role offers career growth into direct sales, focusing on customer interactions and administrative support. Ideal candidates are proactive with excellent communication skills and a degree-level education. A competitive salary and benefits are provided, reflecting individual contributions.

Benefits

Share options

Comprehensive benefits package

Excellent salaries above market level

Qualifications

• Eager to grow in technology and sales environments.
• Has prior experience in customer-facing roles.
• Possesses strong organization and prioritization skills.

Responsibilities

• Qualify sales opportunities by assessing customer needs.
• Handle inbound sales inquiries professionally.
• Conduct research on potential customers and maintain a database.

Skills

Organisational skills

Communication

Detail-oriented

Proactive mindset

Education

Degree level education

Tools

Salesforce

Job description

An exciting opportunity to kick-start your sales career by helping a thriving scale-up business to achieve its ambitious growth goals.

Burp Suite technology is trusted by over 16,000 organisations worldwide, including Google, Amazon, and NASA. We’re looking for exceptional marketers to drive awareness and understanding of our products’ value.

The opportunity

We’re on the hunt for a dedicated Junior Account Executive to join our dynamic sales team — the Sales Support Specialist will assist the sales team in qualifying opportunities, handling inbound sales inquiries, assisting contractual administration during the procurement process, and supporting various administrative tasks to ensure the smooth operation of the sales department. The intention is that this role will expand and develop into a direct sales executive role, supporting our SMB customer deals.

What you’ll do

Opportunity Qualification:

• Qualify sales opportunities by assessing customer needs and requirements.
• Identify and prioritise high-potential leads to ensure efficient use of sales resources.

Inbound Sales Enquiries:

• Handle inbound sales enquiries promptly and professionally.
• Provide accurate information about products and services to prospective customers.
• Generate customer quotes.

Customer Research:

• Conduct thorough research on potential customers to identify key decision-makers and relevant business information.
• Maintain an up-to-date database of customer information and sales leads.

Enquiry Triage:

• Triage incoming enquiries to determine the appropriate course of action.
• Assign enquiries to the relevant sales team members or departments as needed.

Email and Enquiry Response:

• Respond to emails and customer enquiries in a timely and professional manner.
• Provide follow-up support to ensure customer satisfaction and address any additional questions or concerns.

Administrative Support:

• Assist with various administrative tasks to support the sales department, including preparing reports, maintaining records, and managing sales documentation.
• Support the completion of customer procurement forms.
• Perform ad hoc tasks as required to facilitate the smooth operation of the sales team.

About you

• You’ve gained exposure to commercial environments and are eager to grow your career in technology and sales.
• You have strong organisation and prioritisation skills.
• You have excellent communication skills, both written and verbal.
• You are proactive, always on the look out for how processes can be improved.
• You are detail focused - accuracy is important to you.

Desired Skills and Qualifications

• Degree level education
• Passion for learning - excited about
• Previous experience in a customer-facing role is desirable
• Previous experience using Salesforce or other CRMs in general is desirable

Why join PortSwigger?

• We are a passionate group of people from a diverse range of backgrounds who work together to produce amazing outcomes for our customers and our colleagues.

• See why the members of the company love coming to work and get a good feel for what we do via our website/blog, LinkedIn company page, and Twitter.

• Our culture is our most important superpower, and our biggest differentiator as an organisation.

• To find out more about the culture at PortSwigger, how we work together as a business, and the way we operate on a day to day basis, read our Staff Handbook.

• We give everyone the chance to drive their own professional and personal development whilst getting all the support they need from their Team Leader and Tribal Elders.

We firmly believe in paying people what they're worth, not just what we can get away with or what they could earn elsewhere. We pay excellent salaries above the normal market level which is always determined based on individual skills and contribution. 95% of our people report themselves as mostly or completely satisfied with their salaries and benefits. In addition to a generous base salary, we offer share options and a comprehensive benefits package.

More information can be found here: https://portswigger.net/careers/reward