Joules Assistant Store Manager - York Outlet (N108541)

NEXT Retail Ltd.; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in the UK is seeking an Assistant Store Manager to support the Store Manager and enhance customer experience. Key responsibilities include managing a sales team, driving profitability, and maintaining exceptional customer service. Ideal candidates will have prior retail supervisory experience and a strong customer service focus. This role is perfect for those passionate about enhancing store performance and creating unique shopping experiences. Join us to let your passion for retail shine!

Benefits

Creative and supportive work environment

Generous benefits

Qualifications

• Previous experience in a supervisory role within retail.
• Strong ability to focus on customer service and meet KPIs.

Responsibilities

• Assist the Store Manager in developing the sales team.
• Create a unique shopping experience reflecting the Joules brand.
• Drive profitability through in-store efficiencies and KPIs.
• Step in as Store Manager as needed to maintain performance.

Skills

Retail supervisory experience

Customer service focus

Commercially driven

Job description

Overview

Our Assistant Store Managers are the glue that keeps our team approach together, making life easier and keeping service special along the way – and our customers love them for it.

Responsibilities

• Report to the Store Manager and work shoulder to shoulder to understand individual needs and help develop your sales team.
• Create a unique shopping experience that reflects the Joules brand and support the Store Manager in setting up and managing exceptional retail operational standards.
• Drive profitability by managing in‑store efficiencies, achieving KPIs and targets, and maintaining exceptional customer service focus.
• Step into the Store Manager’s shoes when needed, ensuring store performance stays on track.

Qualifications

• Previous retail supervisory or assistant manager experience with a strong customer service focus.
• Commercially driven, marketing savvy and able to work to KPIs and targets.

Benefits

We have an eye for detail, we care and we challenge. We are creative and commercial, passionate and practical. We are flexible, generous and inspire hard work with kindness. Step into a role as an Assistant Store Manager and let your passion for Joules people and products shine through your store’s performance.