Job Details Customer Support and Services Engineer - Undergraduate Placement 2026 R29303

MBDA S.A.S.; Stevenage; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading defense organization in England is seeking a Support Engineer for a one-year placement starting September 2026. The role will involve designing support solutions and resolving customer issues while working alongside the Royal Navy, Army, and RAF. The ideal candidate will have a relevant engineering degree and the position offers a salary of £23,495 with a hybrid work pattern and various employee benefits.

Benefits

Company bonus based on performance

Pension contributions up to 14%

Opportunity for paid overtime

25 days annual leave plus purchasing option

Subsidised meals and free parking

Qualifications

• Understanding of supportability throughout the product life cycle.
• Ability to work in a team across different engineering functions.
• Familiarity with military operations is a plus.

Responsibilities

• Design and develop Support Solutions.
• Resolve customer raised problem reports.
• Deliver engineering tasks and support activities.

Skills

Supportability Engineering

Problem solving

Technical writing

Education

Relevant degree in Engineering or related field

Job description

Overview

CSS UK is the Customer-facing organisation within MBDA, working directly with the Royal Navy, Army and Royal Air Force (RAF). We ensure our products are ready for action when required and are responsible for the definition, development and delivery of support and service packages for all MBDA products. The role may involve influencing designs to ensure products are supportable throughout their service life (20+ years) and working across the Product Life Cycle (CADMID) from Concept to Disposal. There are opportunities to gain a broad understanding of MBDA, our products and our customers.

Responsibilities

• Designing and developing the Support Solution;
• Investigating and resolving customer raised problem reports;
• Delivering specific engineering tasks;
• Running equipment workshops with Royal Navy, Army and RAF users;
• Developing technical publications and training material;
• Assisting with repair activities which could be on-ship, on military bases or back at MBDA; there are chances to work hands-on with equipment.
• Placement areas in CSS may include:
• – Supportability Engineering: Working in a development team on a new product or an export contract delivering to a new customer;
• – Support Engineering: Working on a system currently in-service with a customer;
• – Support Services: Working with our Field Support & Training, Technical Publications, Systems & Tools and Supply teams.

What you will gain

You’ll be able to choose between a variety of online learning platforms (Percipio, YouLearn, Career Builder and Video Gateway). You can participate in up to £150 of annual funding for further study in your own time, and you’ll have access to our Learning Gateway with a formal course catalogue (virtual or classroom delivery). Management training is available for those who want to lead a team.

Placement details

• 1 year placement starting September 2026; apply university learning to real-world projects and technologies.
• Salary: £23,495 (Dynamic); Hybrid working: 2-3 days on-site per week.
• Security clearance: British citizen or dual UK national with British citizenship. BPSS checks apply after offer stage.
• Limited/variable workload classification and related terms as per role.

Benefits

• Company bonus: based on company performance and will vary year to year;
• Pension: up to 14% total employer + employee contribution;
• Overtime: opportunity for paid overtime;
• Annual Leave: 25 days plus option to purchase extra holiday;
• Flexi Leave: Up to 15 additional days;
• Facilities: subsidised meals, free car parking and more.

About MBDA

MBDA is a leading defence organisation dedicated to supporting the Armed Forces and partnering with governments to defend freedom. We are proud of our employee networks (Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability, and more) and we encourage discussions about advice, support or adjustments during recruitment.