JCR Admin Assistant Band 2

East Sussex Healthcare NHS Trust; Bexhill-on-Sea; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Bexhill-on-Sea is looking for an administrative support professional to manage patient information and assist with team communications. This role requires excellent communication skills and the ability to handle sensitive information. Flexibility to work at multiple sites and weekend availability are necessary. Previous administrative experience, particularly in a healthcare setting, is advantageous.

Qualifications

• Previous admin and clerical experience in a busy office environment.
• Experience with administrative tasks in a healthcare or NHS setting is advantageous.

Responsibilities

• Operate the SystmOne information system daily.
• Support team inboxes and cover the phone lines.
• Deal with sensitive information with discretion.
• Be flexible to support other sites as needed.
• Participate in weekend work as part of the role.

Skills

Excellent communication skills

Ability to work autonomously

Organizational skills

Empathy towards patients

Job description

Overview

The post holder will operate the SystmOne information system on a daily basis, upload referrals and input a variety of patient information accurately. The post holder will support the management of the team inboxes and will cover the phone lines. The role involves handling sensitive information and requiring empathy for patients, colleagues and others. This position is based in Bexhill-on-Sea with flexibility to support other sites at Lewes and Eastbourne to cover annual leave or sickness. Weekend working ( Saturdays) is required.

Responsibilities

• Operate the SystmOne information system daily; upload referrals and input patient information accurately.
• Support team inboxes and cover the phone lines as required.
• Deal with sensitive information with discretion and demonstrate empathy towards patients and colleagues.
• Be flexible to support other sites (Lewes and Eastbourne) as needed to cover leave or sickness.
• Participate in weekend work (Saturdays) as part of the role.

Team and Context

The JCR Team is an integrated community service working with Adult Social Care and East Sussex Healthcare NHS Trust, providing rehabilitation and reablement services to adults 18+ in Eastbourne, Hailsham and Seaford areas. The team is based in Bexhill and collaborates with local health and social care services.

Requirements / Qualifications

• Previous admin and clerical experience in a busy office environment.
• Excellent communication skills; well organized, enthusiastic and motivated.
• Ability to contribute to a busy team and work autonomously to provide high-quality and accurate administrative support.
• Experience with administrative tasks in a healthcare or NHS setting is advantageous.

Note: This description reflects the responsibilities and context of the role as part of the Trust’s operations. The Care Quality Commission (CQC) ratings and organisational details provided in the original description are not required to be reproduced here unless necessary for the role listing.