Japanese Speaking Import Coordinator

JAC Recruitment; Acton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food manufacturing company in West London is seeking an Import Administrator/Customer Support professional. The role includes managing import documentation and providing support via telephone. Candidates must be fluent in English, with Excel proficiency. This role requires on-site presence, with no visa support provided. Competitive salary and responsibilities include ensuring compliance with import regulations.

Qualifications

• Fluent in English; Japanese speaking is desirable.
• Proficient in Excel.
• Experience in office management is advantageous.

Responsibilities

• Provide telephone support.
• Enter and modify Sales Orders.
• Issue invoices and credit notes.
• Coordinate the import process from order to delivery.
• Ensure compliance with regulations.
• Prepare import documentation.
• Manage client lists.
• Issue SOAs and manage shipping.
• Replenish office equipment.
• Follow up on colleagues' work during vacations.

Skills

Fluent English

High level of Excel skills

Japanese speaking

Job description

Overview

International & Luxurious Food Manufacturing Company is seeking for import administration, customer service staff

Location: West London, on-site (No Working from home)

Title: Import Administrator/Customer Support

Salary: GBP30K -

Responsibilities

• Telephone support
• Enter and modify Sales Order
• Issuance of Invoice/Credit note
• Coordinate and manage the import process from order placement to delivery.
• Ensure compliance with all import regulations, including customs, food safety standards, and other governmental regulations.
• Prepare and process import documentation, including invoices, bills of lading, and certificates of origin.
• Managing clients list
• SOA issue and shipping
• Management and replenishment of office equipment
• Follow up on work when colleagues are on vacation

Requirements

• Fluent English, Japanese speaking is desirable
• High level of Excel skills
• Office management experience is advantage
• VISA: No visa support