IT Trainer

Clarke Willmott; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

A national law firm is seeking an IT Trainer to join their growing IT team in Bristol. The role involves creating and maintaining IT Training courses and e-learning content, leading training sessions, and using software tools like Microsoft Sway and Camtasia. The successful candidate will have a strong background in training legal technology and excellent communication skills. This position is on a 6-month fixed term contract with potential for permanence, offering a flexible work environment and comprehensive benefits.

Benefits

Comprehensive learning and development programme

Wellbeing initiatives

Flexible benefits

Qualifications

• Strong background in hands-on support or training of legal technology.
• Established background in training and/or legal technologies.
• Advanced knowledge of Microsoft Office applications.

Responsibilities

• Deliver IT induction training to new starters.
• Plan and coordinate training programmes.
• Create and review IT training materials.
• Participate in IT projects for best use of investment.

Skills

Training legal technology

Document Management Systems

Case management Systems

Microsoft Office applications

Organisation and time management

Verbal communication

Tools

Microsoft Sway

SnagIt

Camtasia

Captivate

Articulate Storyline 360

Job description

About The Role

We’re looking for an IT Trainer to join our growing IT team. This will initially be on a 6 month fixed term contract, the role does have the possibility of becoming permanent. You’ll be responsible for creating, editing and maintaining our engaging library of IT Training courses and e-learning content. This includes leading training sessions, designing and creating videos, guides and interactive content.

This isn’t about just running training sessions (though you’ll do plenty of those). You’ll be planning and co-ordinating training programmes, producing IT training materials, videos and courses on both in house and purchased legal software using tools such as, Microsoft Sway, SnagIt, Camtasia, Captivate and Articulate storyline 360. As well as consistently reviewing the look and feel of all of the firm’s IT Training materials.

Most of all, you’ll be on the forefront of change. As an IT Trainer, you’ll be riding the wave of new and exciting technology and innovation and be a pioneer in getting our people excited for change.

You will be joining a team of 3 and reporting to our IT Training Manager.

Day to day, you’ll be successful in this role by:

• Delivering IT induction training to new starters
• Planning and co-ordinating training programmes
• Producing IT training materials, videos and courses on both in house and purchased legal software using tools such as, Microsoft Sway, SnagIt, Camtasia, Captivate and Articulate storyline 360
• Developing and maintaining the firm’s learning areas and LMS
• Overseeing and managing the Team mailbox while promptly addressing incoming queries
• Creating a consistent look and feel to all of the firm’s IT Training materials
• Ensuring that the firm’s IT training materials are kept up to date and reviewed on a regular basis
• Providing additional training to support new projects and staff development programmes
• Collating feedback in order to constantly improve our training service and maintain training materials.
• Participating in new and ongoing IT projects to help ensure that the firm makes best use of its investment in IT

This role is right for you if:

• You have a strong background in hands‑on support or training legal technology, including Document Management Systems and/or Case management Systems, Time Recording software Microsoft Productivity Apps and Microsoft 365.
• You have an established background in training and/or legal technologies.
• You have advanced knowledge of Microsoft Office applications (Word, PowerPoint and Excel)
• You are able to pick up new software and technologies easily
• You are able to attend your nearest CW office at least once a week and are willing to travel to any of our other offices on occasion to perform floorwalking tasks and training activities
• You have an eye for detail and accuracy
• You have excellent organisation and time management skills with the ability to prioritise and multi‑task
• You are self‑motivated, being able to work autonomously to meet deadlines
• You have excellent verbal communication skills both virtually and face to face
• You are able to contribute new ideas, techniques and feedback to the wider team

About Us

Who we are

You’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people – each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.

We work flexibly and you’ll be empowered to work where you do your best work, balancing your individual needs with the need for us to engage as teams and deliver excellent client service.

What we can offer you

A career at Clarke Willmott will feel different to other law firms. We thrive on our individual differences and diversity because as a team, we are united by our shared values and mutual respect. Working with us you will feel empowered, valued and free to be yourself in a safe and supportive environment.

Our mission is to help you realise your full potential whilst maintaining a positive work-life balance. We provide a comprehensive learning and development programme and a range of wellbeing initiatives to support your career journey.

There’s no doubt we expect the best from our people and even the occasional extra mile. In return, your dedication and commitment to the continued success of the firm will be rewarded with a comprehensive range of flexible benefits.