IT Technician Apprentice. Job in London Education & Training Jobs

QA; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading training provider located in Greater London is seeking a post-holder responsible for IT support and maintenance within their school setting. The ideal candidate should have a minimum of three GCSEs at grades 4 or above, including Maths and English. Key responsibilities involve monitoring the IT Help Desk, providing technical support, and maintaining equipment. This role also offers a supportive community and various benefits, promoting professional growth and development opportunities.

Benefits

Generous annual leave

Professional growth opportunities

Supportive community

Diversity and inclusion scheme

Staff wellbeing initiatives

Qualifications

• 3 GCSEs (or equivalent) at grades 4+ in any subject.
• GCSE Maths and English at grades 3+.
• Not holding an existing qualification at the same or higher level.

Responsibilities

• Monitor the IT Help Desk and prioritise requests.
• Create, maintain, and monitor user accounts.
• Install and upgrade IT equipment.
• Maintain and develop anti-theft processes.
• Provide technical support for IT systems.

Skills

Excellent attendance and punctuality

Hard working, flexible and reliable

Able to cope under pressure

Highly motivated and able to use own initiative

Education

3 GCSEs at grades 4+ (A-C)

GCSE Maths and English at grades 3+ (D or above)

Job description

About Willowfield School:

Willowfield School is a vibrant and inclusive high school located in the UK. We are committed to providing a supportive learning environment where all students can thrive academically and personally.

About the role:

The post-holder, under the direction of the IT Network and Systems Manager, will be responsible for the provision and maintenance of IT hardware and software within the school.

Responsibilities:

• Monitor the IT Help Desk, prioritise incoming requests and determine appropriate response times
• Create, maintain and monitor user accounts, user areas and the application of appropriate permissions
• Install, maintain, repair and upgrade workstations, cables, terminals, printers and other IT equipment
• Maintain and develop anti-theft processes including security marking, asset registering and auditing
• Ensuring that the school's inventory of equipment and software is kept up-to-date and accurate.
• Provide technical support for the IT systems and maintain system backups
• Managing ICT systems and network enhancement projects, as directed by the IT Network and Systems Manager

Desirable skills:

• Excellent attendance and punctuality
• Hard working, flexible and reliable
• Honesty and integrity
• Good personal presentation
• Able to cope under pressure, meet deadlines and deal with stressful situations
• Highly motivated and able to use own initiative

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 36 hours per week

Benefits:

• Generous annual leave
• Professional growth and development opportunities
• Supportive community and culture
• Diversity and inclusion scheme
• Staff wellbeing initiatives

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.