IT Technician

Hunter Selection; Hurn; On-site; GBP 22,000 - 26,000; Full time

Job summary

A growing organisation in Hurn is seeking an IT Technician to assist internal users with their IT issues across Microsoft and Application systems. Responsibilities include remote support and collaboration with senior management for ticket resolution. The ideal candidate will have strong knowledge of Windows OS, Office365, Active Directory, and excellent communication skills. The role offers a salary up to £26,000 and several benefits, including health and wellbeing programs.

Benefits

20 days + bank holiday

Good career development and training opportunities

Health & wellbeing programme

Pension

Discount scheme

Company events

Responsibilities

• Acting as the first point of contact for all IT Support queries.
• Assisting users remotely or face to face, offering deskside support.
• Working closely with team leaders and senior management.
• Researching and documenting solutions to problems.

Skills

Good working knowledge of Windows operating systems (10 / 11)

Experience with Office365 applications

Understanding of Active Directory and Windows Server

Basic networking skills (TCP / IP, DNS and DHCP)

Excellent communication skills both written and verbal

Job description

IT Technician - Bournemouth - Up to £26,000

We have an excellent opportunity for an IT Technician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs.

Benefits

• 20 days + bank holiday
• Good career development and training opportunities
• Health & wellbeing programme
• Pension
• Discount scheme
• Company events + more

Key Responsibilities

• Acting as the first point of contact for all IT Support queries
• Assisting users remotely or face to face, offering deskside support when needed.
• Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed.
• Researching and documenting solutions to problems on the companies knowledge base.

Required Skills & Experience

• Good working knowledge of Windows operating systems (10 / 11)
• Experience with Office365 applications and environment
• Understanding of Active Directory and Windows Server
• Basic networking skills (TCP / IP, DNS and DHCP)
• Excellent communication skills both written and verbal

Apply

This is an urgent vacancy so please apply now to avoid disappointment. If you are interested in this position please click 'apply'.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.