IT Technician

Xact Placements Limited; High Wycombe; On-site; GBP 26,000 - 31,000; Full time

Job summary

A UK educational services provider is seeking a full-time ICT Technician to maintain IT hardware and services across school sites in Buckinghamshire. Candidates should have over 2 years of experience, excellent customer service skills, and be knowledgeable in common applications like Office 365. This role involves managing technical issues, installations, repairs, and providing user support. Salary ranges from £26,000 to £31,000 per annum based on experience.

Qualifications

• 2+ years of similar experience ideally within education.
• Excellent customer service and communication skills.
• High level knowledge of common user applications.

Responsibilities

• Manage technical issues by providing efficient solutions.
• Install and repair computers with standardised applications.
• Complete technical duties related to the computer network.

Skills

Customer service

Communication

Office 365

Technical problem-solving

Tools

Desktop computers

Networking software

iPads

Printers

AV equipment

Job description

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Buckinghamshire?

You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions.

This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

• Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
• Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
• Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).

Your Skills and Experience

• 2+ years’ similar experience ideally within education
• Excellent customer service and communication skills
• High level knowledge of common user applications and skilled in using Office 365.
• Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.

Salary

• £26,000-£31,000 per annum, depending on experience