IT Support Technician – Multi-Site & Cloud Services

Floss Agency; Tunbridge Wells; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established organization in Tunbridge Wells is seeking an IT Support Technician to provide technical support and manage IT resources. The ideal candidate will have a Level 3 Diploma in IT and strong communication skills. Duties include troubleshooting, network management, and maintaining software and hardware. Benefits include free flu vaccinations, eye tests, and access to various facilities.

Benefits

Free flu vaccinations

Employee Assistance Programme

Free eye tests

Paid moving day

Use of facilities

Access to free will-writing service

Qualifications

• Experience in an IT environment.
• Ability to communicate with stakeholders at all levels.
• Own car and driving licence desirable.

Responsibilities

• Provide first- and second-line support to end users.
• Have knowledge of networking and configuration of firewalls.
• Maintain the asset register across the IT estate.
• Maintain cloud services and security hardware/software.

Skills

Strong communication skills

Knowledge of networking

Mobile device management

Education

Level 3 Diploma in IT or equivalent

Tools

Remote deployment applications

Firewalls/managed switching

Job description

A well-established organization in Tunbridge Wells is seeking an IT Support Technician to provide technical support and manage IT resources. The ideal candidate will have a Level 3 Diploma in IT and strong communication skills. Duties include troubleshooting, network management, and maintaining software and hardware. Benefits include free flu vaccinations, eye tests, and access to various facilities.