IT Support Engineer - NIGHT SHIFT

MCS Group; Northern Ireland; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading technology service provider in Northern Ireland is seeking an IT Support Engineer for a night shift role. You will monitor live services and manage technical issues, requiring experience in IT support or a strong willingness to learn. The position offers a salary of up to £30,000 with benefits, and it operates on a 4 days on, 4 days off schedule in a fully on-site environment.

Benefits

Pension

Private medical cover

Free parking

Qualifications

• Experience in IT support, Broadcasting, gaming technology, or media operations.
• Comfortable with rotating shift work (including evenings/nights).
• Access to own transport.

Responsibilities

• Monitor live services for quality and performance.
• Manage routing schedules and booking tools.
• Handle incoming feeds and service requests from partners.
• Liaise with external providers and internal teams.
• Manage IP-based contribution circuits and related systems.

Skills

Experience in IT support

Strong technical aptitude

Quick-thinking problem solver

Good communication skills

Interest in technology

Job description

IT Support Engineer - NIGHT SHIFT

Location: Northern Ireland - Fully On-site
Shift Work: 10 pm-8 am | 4 Days on, 4 Days Off
Salary: Up to £30,000 + Benefits
Shifts: Rotating days, evenings, and nights (rota provided in advance)

The Role

As part of the Support team, you'll play a key role in ensuring technical systems and live services run seamlessly from source to end user. One moment you'll be managing schedules for a high-profile event, the next you'll be solving a technical issue in real time.

This is a varied and rewarding position where you'll get hands-on with advanced systems, with full training provided to develop your skills.

Key Responsibilities

• Monitor live services for quality and performance
• Manage routing schedules and booking tools
• Handle incoming feeds and service requests from partners
• Liaise with external providers and internal teams
• Collaborate with monitoring teams across multiple sites
• Manage IP-based contribution circuits and related systems

What We're Looking For

• Experience in IT support, Broadcasting, gaming technology, or media operations, or strong technical aptitude and willingness to learn
• Quick-thinking problem solver with good communication skills
• Interest in technology, systems, or live service delivery
• Comfortable with rotating shift work (including evenings/nights)
• Access to own transport

Desirable:

• Previous network operations, or broadcasting background
• Familiarity with AV/RF infrastructure or encryption systems

The Details

• Shifts: 10pm-am, 4 days on 4 days off
• Work style: Fully on-site in a collaborative environment
• Benefits: Pension, private medical cover, free parking
• Progression: Full training and development in a niche, high-demand technical field

Why Join?

• Work on high-profile events for global audiences
• Join a growing business with real career progression
• Be part of a team that's passionate about delivering excellence

We are an equal opportunities employer and welcome applications from all qualified candidates.