IT Support

Interaction Recruitment; Peterborough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency in Peterborough is seeking skilled IT professionals for multiple roles, ranging from 1st line support to DevOps engineers. Successful candidates should possess strong troubleshooting skills and knowledge of common technologies like Windows and Office 365. This is a full-time opportunity, offering competitive salary plus benefits.

Qualifications

• Experience within an IT role (professional or academic).
• Excellent troubleshooting, analytical, and problem-solving skills.
• Knowledge of common IT technologies.

Responsibilities

• Provide high-quality technical support to users.
• Maintain and develop IT systems and networks.
• Troubleshoot hardware and software issues.

Skills

Troubleshooting skills

Analytical skills

Communication skills

Customer service skills

Tools

Windows

Office 365

Active Directory

Networking

Cloud Platforms

Job description

IT Professionals – Multiple Opportunities
Location: Peterborough
Salary: £30k + DoE
Type: Full-Time, Permanent & Contract Roles

Interaction Recruitment are working with a range of forward‑thinking businesses who are expanding their technical teams and looking for talented IT Professionals to support ongoing growth and transformation. We have multiple vacancies across various levels, from entry‑level support roles through to senior technical specialists.

Roles Available

We are seeking skilled individuals across a variety of IT disciplines, including (but not limited to):

• 1st, 2nd & 3rd Line Support
• IT Service Desk & Helpdesk
• Infrastructure & Network Engineers
• Systems Administrators
• Cloud & DevOps Engineers
• Software Developers
• IT Project Support & Technical Coordinators

Key Responsibilities (depending on role)

• Provide high‑quality technical support to internal and external users
• Maintain and develop IT systems, networks, and applications
• Troubleshoot hardware, software, and connectivity issues
• Contribute to ongoing IT projects, upgrades, and system improvements
• Monitor system performance and ensure high levels of uptime
• Work collaboratively with cross‑functional teams
• Document processes, incidents, and technical changes

About You

• Experience within an IT role (professional or academic)
• Strong troubleshooting, analytical, and problem‑solving skills
• Knowledge of common technologies such as Windows, Office 365, Active Directory, Networking, Cloud Platforms, etc.
• Excellent communication and customer service skills
• Ability to work well under pressure and manage priorities
• Relevant certifications (CompTIA, Microsoft, Cisco, AWS, etc.) are advantageous but not essential

If you’re passionate about IT and ready for your next challenge, Interaction Recruitment would love to hear from you. Whether you're just starting your career or looking to move into a senior technical position, we can help you find the right fit.

Contact [e-mail] if you feel you have a strong IT skillset and are looking for a next step.