IT specialists (all genders)

REINERT Logistic GmbH & Co. KG; Brighton; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A logistics company in Brighton is looking for an IT support specialist to provide first-level assistance and resolve issues related to IT systems. As a key contact for employees, your responsibilities will include troubleshooting devices, coordinating service work, and analyzing technical logs. The role offers flexibility with working hours, opportunities for personal development, and a supportive team atmosphere. Candidates should have relevant IT training and be enthusiastic team players.

Benefits

Flexible working hours

Performance-based pay

Training opportunities

Qualifications

• Practical experience in 1st level support is required.
• Strong analytical skills to quickly understand technical problems.
• Flexibility to be on call and take business trips.

Responsibilities

• Act as the first point of contact for employees regarding IT support.
• Troubleshoot and coordinate warranty and service work with providers.
• Analyze logs and document processes within the infrastructure.

Skills

IT support for PCs, notebooks, tablets, and smartphones

Basic network technologies (LAN, WLAN)

Analytical thinking

Team player

Education

Completed IT training

Job description

Base data

We are looking for

• Become the first point of contact for our employees and contribute your expertise to IT support! You are the problem solver who passionately and diligently assists with questions about our IT systems.
• You love tackling technical challenges and are a master at troubleshooting. Coordinating warranty and service work with external providers is a breeze for you. You enjoy sharing your knowledge and helping others understand new IT solutions.
• With a clear head, you analyze logs and document all processes within our infrastructure. You are a proactive individual who implements established procedures and creates relevant work instructions.

We are offering

• A dynamic work environment with targeted support for your specialist skills.
• Become part of a motivated team that values and supports your ideas.
• Flexible working hours including home office and performance-based pay await you.
• We support your development through various training opportunities and individual career paths.
• Look forward to a pleasant atmosphere in an established medium-sized company with flat hierarchies.

Required

• You have completed IT training or have practical experience in 1st level support.
• You are familiar with IT support for PCs, notebooks, tablets and smartphones as well as basic network technologies (LAN, WLAN, active network components).
• With your communicative manner, you are a team player and tackle tasks with full enthusiasm.
• You possess strong analytical thinking skills and the ability to quickly grasp technical problems.
• Flexibility is a matter of course for you – being on call and occasional business trips are no problem for you.
• Driving licence class B