IT Solutions Technician Apprentice - 18-Month Training Path

LMP Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A tech-savvy organization in Greater London is offering an IT Software Support Apprenticeship. This 18-month program includes online training and hands-on experience in providing technical support. Ideal candidates will possess strong communication and IT skills and have a passion for technology. Apprentices will assist in resolving client queries and receive many benefits, including discounts and potential for a pay rise after one year, with a focus on achieving a Level 3 IT Solutions Technician qualification.

Benefits

Amazing discounts with NUS card

Regular pay rises after 12 months

Prizes for Apprentice of the Month

Qualifications

• Passion for IT and eagerness to learn.
• Ability to work in a fast-paced environment.
• Strong communication skills in English.

Responsibilities

• Provide technical and software support to clients.
• Learn and understand software products.
• Log and manage support requests professionally.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Problem solving skills

Administrative skills

Analytical skills

Creative

Initiative

Patience

Education

No formal experience required

Job description

A tech-savvy organization in Greater London is offering an IT Software Support Apprenticeship. This 18-month program includes online training and hands-on experience in providing technical support. Ideal candidates will possess strong communication and IT skills and have a passion for technology. Apprentices will assist in resolving client queries and receive many benefits, including discounts and potential for a pay rise after one year, with a focus on achieving a Level 3 IT Solutions Technician qualification.