It Services Coordinator

Michael Page (UK); Woking; On-site; GBP 25,000 - 29,000; Full time

Job summary

A progressive Technology & Telecoms organization in Woking is seeking an IT Support Technician to deliver technical assistance, manage IT documentation, and support system upgrades. The role requires an academic background in IT, basic troubleshooting skills, and a proactive mindset. Candidates will benefit from a competitive salary and growth opportunities within a supportive team environment.

Benefits

Opportunities for skill development

Supportive workplace culture

Qualifications

• Entry-level certification or academic background in Information Technology or a related discipline.
• Hands-on experience in diagnosing and resolving basic hardware and software issues.
• Familiarity with core networking concepts and system administration practices.

Responsibilities

• Deliver initial technical assistance to internal users and teams.
• Contribute to the upkeep and troubleshooting of IT infrastructure and network systems.
• Oversee timely and effective installation of hardware and software components.

Skills

Troubleshooting

Organisational skills

Team collaboration

Education

Entry-level certification in IT

Job description

• Based In Woking!
• Paying up to £29,000!

About Our Client

This company is an organisation operating within the Technology & Telecoms industry.

Job Description

• Deliver initial technical assistance to internal users and teams.
• Contribute to the upkeep and troubleshooting of IT infrastructure and network systems.
• Oversee timely and effective installation of hardware and software components.
• Track system performance and address technical issues with urgency and precision.
• Maintain comprehensive and up-to-date documentation of IT procedures and configurations.
• Partner with senior IT staff to support system upgrades and continuous improvements.
• Facilitate onboarding by configuring user accounts, devices, and access permissions.
• Manage helpdesk inquiries and escalate complex technical problems when appropriate.

The Successful Applicant

• Entry-level certification or academic background in Information Technology or a related discipline.
• Hands-on experience in diagnosing and resolving basic hardware and software issues.
• Familiarity with core networking concepts and system administration practices.
• A proactive mindset with a strong drive to troubleshoot and adopt emerging technologies.
• Solid organisational abilities and a keen eye for detail.
• Capable of working autonomously while also collaborating effectively within a team environment.

What's on Offer

• A competitive salary range of £25,000 to £29,000 per annum
• Opportunities to develop your skills and progress.
• A supportive and collaborative workplace culture.