IT Manager

Clarify; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A technology solutions company in the UK is seeking an experienced IT Manager to oversee day-to-day IT operations. This role involves managing IT systems, providing support to global employees, troubleshooting, and ensuring the efficiency of hardware and software. Ideal candidates will have a proactive approach, with a passion for leading IT initiatives and improving systems. The position is hybrid, requiring three days a week in the office, and offers a full-time permanent contract.

Qualifications

• Proven experience in managing IT systems and teams.
• Strong troubleshooting and problem-solving skills.
• Ability to communicate effectively with team members and other stakeholders.

Responsibilities

• Oversee the daily running of IT systems, ensuring all networks, hardware, and software function effectively.
• Provide support to employees across the UK and USA.
• Diagnose, repair, troubleshoot, and maintain hardware and software.
• Deliver hands-on support for system maintenance, troubleshooting, and network administration.
• Identify opportunities for system improvements, upgrades, and configurations.
• Collaborate with the Learning Academy to shape IT training for employees.

Job description

IT Manager

Location : Hybrid – Theale (RG7 4SW) | 3 days per week in the office

Type : Full-Time | Permanent

At Clarify, we help global enterprise tech brands and high-growth scale-ups accelerate their revenue and achieve sustainable growth. As we continue to expand, we’re investing in the infrastructure and talent that power our business and we’re looking for a hands-on, proactive Lead IT Technician to lead our day-to-day IT operations.

Are you a Lead IT Technician or IT Team Leader looking for your next step? This is a great opportunity to take on more ownership and responsibility in a fast-paced, high-growth environment where your technical expertise and leadership will make a real impact.

Responsibilities

• Oversee the daily running of IT systems, ensuring all networks, hardware, and software function effectively.
• Provide support to Clarify employees across the UK and USA.
• Diagnose, repair, troubleshoot, and maintain hardware and software.
• Deliver hands‑on support for system maintenance, troubleshooting, and network administration.
• Identify opportunities for system improvements, upgrades, and configurations.
• Collaborate with our internal Learning Academy to shape IT training for employees.

Monitor the performance of all equipment, software, and services to en...