IT Manager

Synapri; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

An innovative property development company is seeking an experienced IT Manager to join their team in Cambridge. This individual will oversee critical infrastructure and telephony initiatives while managing service providers and ensuring compliance with cyber security standards. The ideal candidate has a strong background in IT operations within the PropTech sector and experience with remote site management. This role offers an opportunity to impact a transformative, global development project.

Qualifications

• Experience in IT infrastructure/operations within the PropTech/property management sectors.
• Desirable experience in new builds and remote location management.
• Understanding of ITSM best practices.

Responsibilities

• Oversee implementation of infrastructure, networking and telephony initiatives.
• Manage service providers and serve as escalation point for issues.
• Ensure adherence to incident, problem and change standards.

Skills

IT infrastructure management

Contract negotiation

Incident management

Service provider collaboration

Cyber security controls

Education

Experience in PropTech or property management

Tools

Microsoft modern tech stack

Wi-Fi/5G systems

Job description

An innovative property development company is seeking to expand its technology function and a key hire for the team is a capable IT Manager, to join them on a permanent basis.

This individual will join the business at a transformative time, overseeing the implementation of numerous infrastructure, networking and telephony initiatives. They will manage service providers, serve as an escalation point for issues as well as ensuring incident, problem and change standards are adhered to.

The ideal candidate will be an IT Manager with experience in IT infrastructure/operations ideally within the PropTech/property management/property development industry.

It would be desirable to have had experience in new builds in remote locations, collaborating with service providers and MSPs to handle the operational management and introduction of networks, Wi‑Fi/5G, telephony, communications rooms, etc.

Additionally, the main responsibilities involve:

• SLA/KPI governance; contract negotiations and reviews.
• Demand intake, prioritisation and resource planning.
• Incident, problem and change escalation; continual service improvement (ITSM best practice).
• Data governance and compliance, support cyber security controls.
• Enable strategic decisions on sourcing and technology approach.
• Advance cyber maturity: zero‑trust, continuous monitoring, periodic audits and certifications.
• Microsoft modern tech stack is required.

If you want to be part of a truly inspirational development project (with an impact at global level) and you meet most of the requirements above, please apply for immediate consideration.