IT Field Services Coordinator

Depot Connect International; Manchester; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading UK service provider is seeking an IT Coordinator to provide onsite and remote IT support across the UK and EU. The role involves leading hardware deployments, collaborating with Helpdesk teams, and supporting strategic projects. Candidates should have over 3 years of experience in a technical role, strong problem-solving skills, and a flexible mindset. The package includes a competitive salary of up to £45,000, a pension scheme, and additional perks.

Benefits

Company pension

Free on-site parking

Discounted gym membership

Opportunity to influence and shape the future

Qualifications

• 3+ years’ experience in a technical or IT coordination role.
• Fluency in English; Dutch or German a bonus.
• Flexible, proactive mindset and willingness to travel.

Responsibilities

• Providing onsite and remote IT support.
• Leading hardware deployments and local network troubleshooting.
• Supporting the IT Director on strategic projects.
• Collaborating with Helpdesk to resolve escalated issues.
• Designing reports and updates for stakeholders.

Skills

Problem-solving

Communication skills

Project management

IT coordination

Fast-paced work ability

Education

Degree or equivalent experience

Job description

Career Opportunities with Depot Connect International

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Depot Connect International is the leading independent UK service provider for tank transport & depot services. We operate over 80 modern tractor units, and employ circa 300 people within our network of eight depots.

Pay: Up to £45,000.00 per year

Key responsibilities

• Providing onsite and remote IT support across UK and EU locations
• Leading on hardware deployments, site-level standards, and local network troubleshooting
• Supporting the IT Director on strategic projects
• Collaborating with the Helpdesk and technical teams to resolve escalated issues
• Designing and presenting reports/updates to stakeholders as required
• Supporting the Helpdesk team in managing the ticketing queue and assisting with any escalated tickets

About you

• Ability to work in a fast paced environment with attention to detail
• 3+ years’ experience in a technical or IT coordination role
• Strong problem-solving and communication skills
• Ability to manage multiple projects and stakeholders
• A flexible, proactive mindset and willingness to travel
• Degree or equivalent experience
• Fluency in English (Dutch or German a bonus)

What we offer

• Company pension
• Free on-site parking
• Discounted gym membership
• Opportunity to influence and shape the future of a growing organisation
• Supportive and collaborative leadership team