IT Delivery Manager - 12 month contract

Motability Foundation; Harlow; On-site; GBP 71,000 - 75,000; Full time

Job summary

A leading charity for disabled transportation in Harlow seeks an IT Delivery Manager to drive IT transformation and enhance service delivery. The role encompasses managing cloud migration and the onboarding of a Managed Service Provider, ensuring operational excellence and stakeholder engagement. Ideal candidates will possess strong technical skills in cloud platforms and extensive experience in IT project delivery. The position offers a competitive salary with hybrid work options and a supportive workplace focused on diversity and inclusion.

Benefits

26 days annual leave

Private healthcare through BUPA

Life Assurance

Learning and development opportunities

Employee assistance program

Qualifications

• Proven experience in IT transformation delivery, ideally with cloud migration.
• Strong technical understanding of cloud platforms, including Microsoft Azure.
• Excellent stakeholder management and communication skills.

Responsibilities

• Oversee planning and delivery of MSP onboarding and cloud migration initiatives.
• Communicate progress and risks to stakeholders.
• Provide leadership and guidance to the IT team.

Skills

IT transformation delivery

Cloud platforms (Microsoft Azure)

Stakeholder management

Networking and cybersecurity principles

GDPR and ISO27001 familiarity

Job description

Salary: £71,000 to £75,000 per annum

Hours: 37.5 hours per week, Monday to Friday, 2/3 days working from home.

Reports to: Head of IT Services.

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.

About the role:

The IT Delivery Manager will play a pivotal transformation role in driving two strategic initiatives:

• Manage the onboarding and adoption of a Managed Service Provider (MSP) to co‑manage infrastructure and enhance cybersecurity.
• Manage the migration of on‑premises infrastructure to a cloud environment, enabling a modern, secure, and scalable workspace.

This position will act as second‑in‑command within the IT department during the contract period, ensuring seamless delivery of strategic actions, stakeholder alignment, and operational excellence.

What you will be doing:

Project Leadership

• Oversee and lead planning, execution, and delivery of MSP onboarding and cloud migration initiative. Work with the Head of IT and the Infrastructure team to enable a smooth transition while maintaining service.
• Ensure timelines, budgets, and quality standards are met. Align existing services with new MSP led solutions.

Stakeholder Management

• Engage and manage relationships with internal teams, senior leadership, and external vendors/MSP partners.
• Communicate progress, risks, and dependencies clearly and effectively.

Technical Oversight

• Maintain attention to technical detail across infrastructure, security, and integration activities.
• Validate technical designs and ensure compliance with organisational standards and regulatory requirements.

Governance & Reporting

• Provide regular updates to the Head of IT and executive stakeholders.
• Monitor KPIs, risk registers, create and manage documentation.

Team Support

• Act as deputy to the Head of IT, providing leadership and guidance to the IT team.
• Foster collaboration and maintain momentum during the transformation period.

Your experience:

Must haves:

• Proven experience in IT transformation delivery, ideally within on‑prem to cloud migration and MSP adoption contexts.
• Strong technical understanding of cloud platforms (Microsoft Azure preferred), networking, and cybersecurity principles.
• Knowledge of Microsoft 365 ecosystem and modern workplace technologies.
• Knowledge of networking, firewalls, and cyber security.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Familiarity with IT governance frameworks and compliance requirements (e.g., GDPR, ISO27001).

Nice to haves:

• Experience in non‑profit or regulated environments.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Who are we?

We are building a future where all disabled people have the transport options to make the journeys they choose.

We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

Why choose us?

We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.

We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.

We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.

We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.

Some of these include:

• 26 days annual leave, plus the option to buy/ sell up to five days.
• One wellbeing day for extra flexibility.
• Pension scheme – Up to 20%, including a 10% non‑contributory contribution and matched contributions up to 5%.
• Life Assurance of four times your salary.
• Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
• Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
• Enhanced Parental Leave, including Adoption Pay.
• Free parking, EV charge points and a minibus service to/from the town centre and train station.
• Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
• Learning and development opportunities to help you grow.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.

As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.

To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non‑disabled candidates.