IT Business Partner

Arla Foods Plc; Leeds; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading food production company in the UK is looking for an IT Supply Chain Market Partner to enhance collaboration between Supply Chain and IT. This role involves monitoring operational IT performance, acting as an escalation point for incidents, and ensuring compliance with audit-ready documentation. You will travel regularly across sites in the UK, facilitating improvements that enhance production and logistics reliability. The ideal candidate will have strong communication skills and a background in IT operations.

Qualifications

• Experience collaborating with Supply Chain functions.
• Understanding of IT operations and performance metrics.
• Ability to translate feedback into actionable improvements.

Responsibilities

• Monitor site IT performance across various locations.
• Act as escalation point for IT incidents.
• Ensure compliance with audit-ready documentation.

Skills

IT performance monitoring

Incident escalation

Audit compliance

Stakeholder communication

Job description

Do you enjoy bringing Supply Chain and IT closer together to improve site performance, stability and customer satisfaction?

Our Market Partners are a key element between Arla sites and IT. Advising leadership on IT health, coordinating escalations, and turning feedback into improvements that keep production and logistics running reliably.

How You Will Make an Impact

As the IT Supply Chain Market Partner for Arla UK, you will own collaboration and governance with UK Supply Chain and site management. Youll monitor operational IT performance across sites, act as an escalation point for incidents, ensure audit-ready controls, and translate site feedback into actionable improvements for our IT Product teams. You will be based at Arla House in Leeds or an Arla production site, with regular UK travel and occasional international travel.

• Monitor site IT performance end to end; advise leadership with concise status, risks and action plans; act as escalation point to restore incidents quickly with product teams, vendors and local support.
• Align site maintenance plans with IT security (patching, vulnerability remediation, backup / restore validation) and production windows; ensure audit-ready documentation and close compliance findings.

Facilitate quarterly reviews with Market SVP / SC Lead and Site ...