IT Apprentice - Software

Mercedes AMG High Performance Powertrains; England; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading automotive engineering company in England is seeking an IT Software Apprentice to support software and IT solutions. The role involves troubleshooting, developing software, and providing exceptional customer service. Candidates should have a passion for technology and possess GCSEs in Math and English. The position offers a starting salary of £21,000, performance bonuses, and extensive benefits including private healthcare.

Benefits

Starting salary of £21,000

Performance bonus

Podium bonus based on F1 results

36 days annual leave

Access to private healthcare

Generous pension scheme

Staff discounts

Qualifications

• Passion for delivering exceptional customer service.
• Skilled in operational support within an IT department.
• Ability to plan and organize IT tasks in a team.

Responsibilities

• Troubleshoot and resolve software and IT issues.
• Develop bespoke software solutions.
• Collaboratively improve systems and procedures.

Skills

Customer service

Problem solving

Verbal communication

Attention to detail

Team player

Education

GCSEs or equivalent in Math and English (Grade 4+)

Tools

C#

Python

MS DevOps

Job description

Overview

At Mercedes AMG High Performance Powertrains we offer a Level 4 IT Software Apprenticeship Programme, studying towards a Level 4 Applications Support Lead qualification which will tap into your passion and determination to win, giving you a real opportunity to contribute to our success story. As a team we pride ourselves on challenging and developing our students with exposure to a range of exciting and challenging projects spanning across Motorsport and Advanced Technology on the cutting edge of vehicle electrification. You will work on projects that push the boundaries of your creativity and technical capabilities, and where your passion can help to push the boundaries of science and technology on the Formula 1 racetrack and the road. We are passionate about improving reliability, availability and performance, focusing on enabling the team to deliver results and succeed on the track. We pride ourselves on sharing knowledge and developing new processes.

Responsibilities

• Deliver exceptional customer service and technical excellence while troubleshooting and resolving software and IT issues for colleagues across the business
• Collaboratively improve systems and procedures to reduce complexity and improve reliability
• Develop bespoke software solutions for rollout across the company
• Deliver software solutions using the most appropriate programming languages and technologies to support the delivery of excellent IT services
• To be skilled at problem solving, written and verbal communication, with strong attention to detail and task completion.
• To be flexible and open, a team player, and target and deadline driven.
• You will need a willingness to succeed, with dedication to your team and developing new skills.
• You will have the ability to prioritise and be capable to perform under pressure and overcome challenges.
• You will have achieved GCSEs or equivalent qualifications in both Maths and English at a grade 4 or above.
• To have a passion for writing software and delivering solutions using your skills and talent
• We also offer an IT Systems Apprentice Scheme, focusing on computer hardware, networks and security.

Knowledge and Experience

• Delivering exceptional customer service
• Operational support within an IT department or equivalent
• Planning, organising, and delivering IT tasks within a team environment
• Software development and/or scripting in a modern software language, such as C# or Python
• Scripting, orchestration, and automation techniques
• Software development practices, technologies, systems and services e.g. MS DevOps

Benefits

• A starting salary of £21,000pa, increasing periodically dependent upon performance
• Performance bonus
• Podium bonus based on F1 results
• 36 days annual leave
• Access to private healthcare and generous pension scheme
• A variety of other benefits and staff discounts