IT Administrator

City of London; Dartford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An arts and conference venue in Dartford is seeking an IT Team Administrator to provide vital administrative support to the IT departments. The ideal candidate will have strong communication skills, a background in a busy office environment, and a genuine interest in Information Technology. This role offers a range of benefits, including a pension scheme and discounts on events and services.

Benefits

Great pension scheme

Cycle to work scheme

Tickets to events

Employee Assistance Programme

Discounts on retail and healthcare

Qualifications

• Experience of working as an administrator in a busy office environment.
• Ability to plan, design, deliver, and assess training.
• Experience in writing and updating software guidance/training manuals.

Responsibilities

• Provide administrative support to IT departments.
• Report directly to the Head of IT at the Barbican Centre.
• Assist in IT projects and training initiatives.

Skills

Excellent oral and written communication skills

Excellent customer service skills

Team player

Multi-tasking

Genuine interest in Information Technology

Proficiency with Microsoft Sharepoint

Experience with databases

Experience in Agile Project Management

Job description

The Barbican is Europe's largest multi-arts and conference venue presenting a diverse range of art, music, theatre, dance, film, and education events. The Guildhall School of Music & Drama is a vibrant, international community of young musicians, actors, and production artists in the heart of the City of London. We produce outstanding graduates whose talents light up stages and concert platforms throughout the world.

In this role of IT Team Administrator, you’ll play a key role in providing administrative support to our two busy IT departments. The Barbican team provides support to staff, artists, contractors, commercial events, and exhibitions. The Guildhall School team supports students, staff and commercial events. You will report directly to the Head of IT at the Barbican Centre and the Guildhall School.

To be successful in your application you will have experience of working as an administrator in a busy office environment. With your excellent oral and written communication skills, you will have excellent customer service skills and be a team player with the ability to multi-task. A genuine interest in Information Technology would also be of advantage as would experience of intranet administration. You will possess a high degree of proficiency with the Microsoft Sharepoint packages and working with databases, along with experience of :

• undertaking IT projects using Agile Project Management methodology
• planning, designing, delivering and assessing training for individuals and large groups in the use of specialist software, and have a desire to further develop in this area
• Experience of writing and updating software guidance / training manuals.

Days of work will be on Monday and Tuesday, and then either a Wednesday, Thursday, or Friday.

Benefits

We offer a wide range of staff benefits including a great pension scheme, season ticket, cycle to work scheme, tickets to Barbican events, free access to museums and galleries, discounts on retail, healthcare and on-site cafes and restaurants. You will also have access to an Employee Assistance Programme, trained Mental Health First aiders and City of London staff networks.

Diversity Statement

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority and D / deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. If you are a disabled person and need adjustments to the application process please contact us.

• Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.

Closing Details

Closing date for applications is: 12 noon, Tuesday 12th December 2023.

Interviews will take place the first and second week of January 2024.

Contact

For any further information on the role please see the job information pack, or contact [e-mail]. Alternatively, please contact the Corporate HR on 020 7332 3978 (24hr answerphone) or email [e-mail] quoting reference BC1085. A minicom service for the hearing impaired is available on 020 7332 3732.