Intranet and Knowledge Systems Executive - Law - Bristol

CB Resourcing Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An international law firm is seeking an Intranet and Knowledge Systems Assistant to enhance access and sharing of information. The role involves supporting content editors, maintaining the intranet, and assisting with usability improvements. Ideal candidates will have experience with SharePoint and possess strong communication and stakeholder management skills. Proficiency in Microsoft Office is essential. This position offers the chance to develop within a dynamic team focused on knowledge management.

Qualifications

• Some previous experience with SharePoint, or similar Content Management Systems.
• Ability to prioritise, define and manage your own workload.
• Proficiency in Microsoft Office, including MS Excel for organising data.

Responsibilities

• Providing editing support and guidance to content editors.
• Assisting with site maintenance, analytics reporting, and creating new pages or sites.
• Supporting usability and UX improvements.

Skills

User-focused mindset

Strong stakeholder management

Clear written and verbal communication

Confident operating in support roles

Tools

SharePoint

Microsoft Office

Content Management Systems

Job description

Intranet and Knowledge Systems Assistant – Law - Bristol

An extremely reputable international law firm that has a significant Bristol operation has a new requirement for an Intranet and Knowledge Systems Assistant. This newly created position offers the chance for someone to grow into the role and to make a real impact in shaping how colleagues access and share information across the business.
The role sits within Knowledge Management and works closely with the Intranet & Knowledge Systems Executive to ensure the intranet remains a dynamic, user-friendly hub for communication and collaboration. From supporting content editors and advising on best practice, to assisting with site management, analytics, and usability improvements, this is a key role in keeping knowledge flowing across the organisation.

The specific responsibilities and objectives of the Intranet and Knowledge Systems Assistant include:

• Providing editing support and guidance to content editors, including training and troubleshooting.
• Assisting with site maintenance, analytics reporting, and creating new pages or sites.
• Supporting usability and UX improvements, ensuring content meets user needs.
• Offering admin support for meetings and projects, including minute-taking and reporting.
• Helping coordinate wider Knowledge initiatives and supporting other systems such as document automation tools.

To be a suitable applicant for this role, candidates will need a strong mix of the following:

• Some previous experience with SharePoint, or similar Content Management Systems
• Confident operating in a support role, advising others and maintaining system structures
• A user-focused mindset and interest in UX principles
• Clear written and verbal communication skills
• Ability to prioritise, define and manage your own workload
• Strong stakeholder management and relationship building skills
• Proficiency in Microsoft Office, including MS Excel for organising data