Intermediary Growth & Relationship Manager

West Brom; West Bromwich; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A well-established building society in the United Kingdom seeks a Telephone Business Development Manager to enhance broker relationships, ensuring a top-quality service that resonates with their needs. The candidate must have a strong background in business development, ideally within the intermediary mortgage market. Key responsibilities include managing a dedicated territory, fostering broker engagement, and demonstrating a customer-centric approach. This role offers a hybrid working model and development opportunities, alongside competitive salary and benefits.

Benefits

Holiday starting at 175 hours

Pension scheme with contribution match

Enhanced maternity and paternity leave

Life assurance at four times your salary

Yearly performance related pay scheme

Private medical insurance

Volunteering days

Flexible working options

Qualifications

• Experience in business development, ideally 2 years in the intermediary mortgage market.
• Understanding of competitor market across a range of segments.
• Ability to work under pressure and adapt to changing market requirements.

Responsibilities

• Develop long-lasting relationships with brokers to grow business.
• Communicate effectively with brokers via phone and email.
• Manage applications through to completion efficiently.
• Participate in regular sales meetings to achieve business objectives.

Skills

Initiative

Positive attitude

Clear communication

Intermediary market knowledge

Analytical skills

Legal framework understanding

Pressure handling

Effective diary planning

Influencing skills

Customer-centric mindset

Business development experience

Fluency in Lending Policy

CeMap qualification

Market knowledge

Education

CeMap preferred

Job description

A well-established building society in the United Kingdom seeks a Telephone Business Development Manager to enhance broker relationships, ensuring a top-quality service that resonates with their needs. The candidate must have a strong background in business development, ideally within the intermediary mortgage market. Key responsibilities include managing a dedicated territory, fostering broker engagement, and demonstrating a customer-centric approach. This role offers a hybrid working model and development opportunities, alongside competitive salary and benefits.