Interim Digital Services Lead

TurnerFox Recruitment; Mansfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment firm is looking for an experienced Interim Digital Service Manager in Mansfield, United Kingdom. The successful candidate will manage digital services, enhance supplier relationships, and handle changes. Key qualifications include strong experience in digital service management, a degree in IT or business, and ITIL Foundation. This full-time contract role is set to run until March 2026 and is ideal for those with excellent problem-solving skills and knowledge of tools like TOPdesk or JIRA.

Qualifications

• Strong Digital Service Management experience required.
• Must have degree in IT/Business or relevant experience.
• Excellent communication and solid problem-solving skills needed.

Responsibilities

• Assist with developing and managing changes with teams.
• Ensure Digital services operate at expected levels.
• Support implementation of a new ITAM system.

Skills

Digital Service Management experience

Great communication skills

Problem-solving skills

Understanding of software development/testing (Scrum)

Contract & SLA management

Education

Degree in IT / Business or equivalent experience

ITIL Foundation

ITIL Lifecycle course / ITIL Expert

PRINCE2 or project experience

Tools

TOPdesk

JIRA

Job description

A recruitment firm is looking for an experienced Interim Digital Service Manager in Mansfield, United Kingdom. The successful candidate will manage digital services, enhance supplier relationships, and handle changes. Key qualifications include strong experience in digital service management, a degree in IT or business, and ITIL Foundation. This full-time contract role is set to run until March 2026 and is ideal for those with excellent problem-solving skills and knowledge of tools like TOPdesk or JIRA.