Integrated Care Assistant

NELFT NHS Foundation Trust; Grays; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization in Grays is seeking dynamic and motivated Integrated Care Assistants to join their team. The role involves providing high-quality holistic care to patients in a rehabilitation setting while supporting nurses in various delegated tasks. Candidates should have an NVQ3 in Health and Social Care, exhibit strong communication skills, and demonstrate the ability to work effectively within a team. Join us to make a difference and help us achieve outstanding care standards.

Benefits

Flexible working opportunities

Employee assistance programme

Proactive health and wellbeing support

Qualifications

• Candidate must have relevant qualifications for health and social care.
• Experience in working with the public and as part of a team is essential.
• Knowledge of patient confidentiality and data protection is necessary.

Responsibilities

• Administer holistic care to rehabilitation patients under nurse supervision.
• Organize and prioritize delegated workload effectively.
• Report any changes in patient care needs to the nursing staff.

Skills

Communication skills

Teamwork

Organizational skills

Education

NVQ3 Health Care / Care Certificate

Tools

Microsoft Word

Microsoft Excel

Job description

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for five consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

Due to our new model exciting opportunities on Thorndon Ward at Brentwood Community Hospital, Mayfield Unit at Thurrock Community Hospital and Mountnessing Court at Billericay has arisen for dynamic, innovative and motivated full-time Integrated Care Assistants (ICA's).

All 3 of our Inpatient sites are located in Essex within easy reach of transport links and are a clean and comfortable environment with a friendly-family atmosphere which gets positively noticed by our patients and their relatives. The hospitals all have pleasant garden eating areas and ample free parking spaces.

The role involves supporting the Inpatient nurses to provide a high standard of nursing for rehabilitation patients. The successful candidate will work under the supervision of a registered nurse and will develop and undertake a range of delegated tasks independently. They will also assume responsibility for their workload ensuring that they adhere to North East London Foundation Trusts policies and Local policies.

Do you have high standards and want to make a difference? If so, then we are looking for you to join our friendly team.

Main duties of the job

You will administer holistic care to patients in the rehabilitation inpatient setting, identifying and reporting any changes in patient care needs to the nursing staff. The post holder will work as a member of the integrated health and social care team to ensure high quality nursing service provision.

You will demonstrate flexibility, good communication skills, and ability to work as a team member as well as using your own initiative. This is an excellent opportunity to further develop your clinical skills. Post holders must have an NVQ 3 in Health and Social Care / Care certificate and demonstrate a commitment to further learning and development.

NELFT has a multicultural and ethnically diverse population which offers a high spectrum of health care challenges which can be both complex and rewarding. We are committed to providing a culture of continuous learning (internal and external training), which actively supports the professional and personal development of our staff.

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process, new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High-Cost Area Supplement - Fringe

This post also attracts payment for High-Cost Area Supplement of 5% of the basic salary (minimum payment of £1,303 and a maximum payment of £2,198).

Key Responsibilities

• To be responsible for organising and prioritising own delegated workload.
• To have organisational knowledge relating to Trust protocols and procedures and adhere to them, particularly administration of medicine and moving and handling.
• To be responsible for providing accurate records of information required by the Trust for audit purposes.
• To ensure effective risk management at team level by accident / incident reporting, assessing and controlling risk and ensuring residual risks are added to the Trust register.
• To plan and organise own delegated work.
• To identify and report any changes in patient care needs or changes in physical or emotional well‑being to the MDT leads.
• To maintain accurate records‑record new problems as they are identified and report all actions taken to the MDT.
• To act as the patient’s advocate and, by providing information and support, facilitate the patients own choices with regard to personal care, promoting independence and self‑care as appropriate.
• To be skilled in communication, establishing and maintaining good relationship with patients, carers, members of the MDT.
• To maintain, update and develop personal, professional knowledge and skills achieving high standards of patient care at all times.
• To undertake specific nursing and therapy tasks following completion of theoretical training acquisition of competency.
• To maintain confidentiality in all dealings with patients and their records.
• To offer support and to teach patients, relatives and other carers appropriate skills, imparting knowledge to promote positive health.
• To have knowledge of and be able to effectively use available resources.
• To participate in the support of student nurses and new staff in the locality.
• To undertake training, this will lead to new skills being developed, in order to develop

See attached job description and person specification for more details.

Please note: When calculating the basic salary for sponsorship, HCAS (High Cost Area Supplement) is not included for non‑registered roles. This ensures fairness and consistency within our organisation, as some of our sites fall under inner HCAS, while others are classified as outer HCAS, or none.

Due to government threshold guidelines the trust is unable to provide sponsorship for this role.

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Person specification

NVQ3 Health Care / Care Cert

Essential criteria

• Candidate must have the relevant qualifications
• Working with the public
• Working as a member of a team

Desirable criteria

• Awareness of a range of Health Service provision
• Awareness of the NHS Plan

Additional Essential criteria

• Clear understanding of patient confidentiality data protection
• Awareness of care of the older person

Additional Desirable criteria

• Experience of inpatients rehab
• Awareness of IT / IT Skills

Additional Essential criteria

• Knowledge of Microsoft Word, Excel
• Ability to communicate well verbally and in writing

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT :

• A long‑standing and award‑winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term / chronic conditions and LGBT staff.
• A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our efforts to support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
• Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
• Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.