Insurance Administration Specialist | Customer Care

Sammons Recruitment Ltd; Hastings; On-site; GBP 27,000 - 29,000; Full time

Job summary

A recruitment agency is seeking an enthusiastic Insurance Administrator to join a busy administration and customer service team in Hastings. The ideal candidate will excel in communication and be proactive in a fast-paced environment. Responsibilities include managing client communications, obtaining quotations, and preparing documentation. This full-time role offers a salary between £27,000 and £29,000 upon successful completion of probation, with a focus on delivering high-quality customer service.

Qualifications

• Exceptional written and verbal communication skills.
• Proactive, able to work under pressure and manage competing priorities.
• Strong attention to detail.
• Experience working in a busy office environment preferred.
• Confident with Microsoft Word, Excel, and Outlook.

Responsibilities

• Communicating with providers and clients via telephone, email and letter.
• Obtaining quotations and reviewing policy information.
• Preparing paperwork for client meetings.
• Ensuring compliance standards are maintained.
• Handling client queries and assisting with claims.
• Managing incoming data and ensuring accurate processing.

Skills

Exceptional written and verbal communication skills

Proactive

Strong attention to detail

Experience working in a busy office environment

PC literate - confident with Microsoft Word, Excel and Outlook

Excellent telephone manner

Job description

A recruitment agency is seeking an enthusiastic Insurance Administrator to join a busy administration and customer service team in Hastings. The ideal candidate will excel in communication and be proactive in a fast-paced environment. Responsibilities include managing client communications, obtaining quotations, and preparing documentation. This full-time role offers a salary between £27,000 and £29,000 upon successful completion of probation, with a focus on delivering high-quality customer service.