Instrumentation Field Service Engineer

United Utilities; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading water utility company is seeking an Instrumentation Field Service Engineer to deliver expert maintenance and technical support. The role involves diagnosing faults, managing budgets, and ensuring compliance with health and safety regulations. Candidates should have strong fault-finding skills and relevant field experience. This position also offers a generous benefits package, including 26 days annual leave and a competitive pension scheme.

Benefits

Generous annual leave package

Competitive pension scheme

Performance-related bonus scheme

Comprehensive healthcare plan

Gym and wellness benefits

Employee Assistance Plan

Qualifications

• Proven experience in an electrical maintenance or engineering role, ideally in a field-based or utilities environment.
• Solid understanding of safe systems of work, risk assessments, and permit-to-work systems.

Responsibilities

• Deliver high-quality, efficient instrumentation maintenance and installation services.
• Diagnose and fix faults with precision on instrumentation and systems-based equipment.
• Carry out proactive maintenance to prevent issues before they arise.
• Ensure compliance with Health & Safety regulations and internal policies.

Skills

Fault-finding expertise

Field service experience

Knowledge of pumps and motors

Health & Safety awareness

Team player

Education

Time served apprentice or equivalent

Job description

Overview

Are you ready to take on a hands-on role where no two days are the same? As an Instrumentation Field Service Engineer, you'll play a key part in keeping our wastewater assets running smoothly by delivering expert maintenance and technical support to our Production team.

Working in a fast-paced, modern maintenance environment, you'll be at the forefront of proactive, planned, and reactive support—making a real impact every day. Your expertise will help ensure we stay compliant with all company, statutory, and regulatory standards, all while helping to protect the environment.

But that's not all—you'll also have the chance to shape the future of our operations by contributing to capital and operational projects, ensuring our assets are built with maintenance and performance in mind from day one.

This role offers a great mix of independence and teamwork. You\'ll need to be comfortable working solo at times, but you\'ll also collaborate closely with a supportive team when needed.

Please note:

• This role involves working in confined spaces.
• You\'ll also take part in an out-of-hours standby rota, so flexibility is key.

Responsibilities

• Delivering a high-quality, efficient instrumentation maintenance and installation service that keeps everything running like clockwork.
• Diagnosing and fixing faults with precision—making sure all instrumentation and systems-based equipment are operating at their best.
• Taking a proactive approach to maintenance, carrying out planned tasks to prevent issues before they arise.
• Championing safety by ensuring full compliance with Health & Safety regulations and internal policies.
• Keeping a close eye on the numbers by managing budgets effectively and maintaining financial control.
• Providing accurate, reliable asset performance and repair data to feed into our corporate systems—your insights will help drive smarter decisions.
• Tackling recurring maintenance issues head-on by analysing root causes and recommending long-term solutions.

Qualifications

• Qualifications - you must be a time served apprentice or equivalent, supported with academic qualification(s).
• Full UK driving license is essential due to the mobile nature of the role.
• Field service experience - Proven experience in an electrical maintenance or engineering role, ideally in a field-based or utilities environment.
• Fault-finding expertise - Strong diagnostic and problem-solving skills across electrical systems, controls, and instrumentation.
• Knowledge of pumps and motors - Familiarity with maintaining and servicing rotating equipment, particularly in water, wastewater, or similar process industries.
• Health & Safety awareness - Solid understanding of safe systems of work, risk assessments, and permit-to-work systems.
• Team player - Comfortable working independently while maintaining strong communication and collaboration with on-site teams and contractors.

This role may not be eligible for visa sponsorship.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes