Infrastructure Engineer

BT Group; North Shields; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading telecommunications company in the UK seeks an experienced Infrastructure Engineer to support and transform cybersecurity platforms. This role involves hands-on maintenance, troubleshooting, and collaborating with a specialist team to tackle cutting-edge challenges. Successful candidates will have skills in infrastructure architecture and design, as well as a solid grasp of various programming languages and networking solutions.

Benefits

Competitive salary

BT Pension scheme

25 days annual leave

Flexible benefits

World-class training and development opportunities

Enhanced women's health support

Private GP appointments

Discounted broadband, mobile and TV packages

Qualifications

• Experience in supporting existing IT infrastructure.
• Hands-on experience in transformation of infrastructure.
• Expertise in design and architecture of systems.

Responsibilities

• Support the maintenance of existing IT infrastructure.
• Contribute to modernization of existing infrastructure.
• Engage with and support users of the Platform.

Skills

Infrastructure Architecture/Design

Infrastructure Configuration

Troubleshooting

Programming/Scripting

Performance Monitoring

Tools

Linux

Dell Networking

Cisco ASA

Juniper SRX

Ceph

iSCSI

Dell PowerVault

VMware

Proxmox

Bash

Python

CheckMK

Prometheus

Grafana

Puppet

Ansible

Git

Jenkins

Job description

Overview

Recruiter: Krystle James
Hiring Manager: Christopher Hart
Career Grade: E
Internal Closing Date: 30/09/25

BT Security isn’t always the first thing you think of, but when it comes to keeping everyone safely connected, we are the Protectors. We deal with thousands of cyber-attacks every day so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

You’ll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission-focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters

We are looking for an experienced Infrastructure Engineer to join a multi-disciplined Engineering team that supports, and delivers transformations for, a critical large-scale on-prem Cybersecurity platform.

In your role, you'll use your technical skills to design, develop, test and support the infrastructure that forms the foundations of our vital services. In this ever-changing environment, you'll work on interesting and challenging problems that stretch you and provide the opportunity to work on the latest technologies.

This job role can be based in London, Ipswich or Cheltenham. Onsite (Office-based 5 days per week). Monday-Friday 37.5 hours per week. You will need to be eligible to obtain DV Clearance before starting this role. You will need to have lived in the UK for 10+ years to be eligible.

What you'll be doing

• Support the maintenance of existing IT infrastructure. This could include:
  • System administration tasks
  • Automating repeated manual tasks
  • Troubleshooting issues
  • System health monitoring
  • Developing monitoring solutions to identify system inefficiencies
  • Patching vulnerabilities
• Be hands on in the transformation/modernisation of existing infrastructure, or creation of new. This could include:
  • Evaluating new technologies against requirements
  • Developing proof of concepts
  • Using your expertise to support the system architecture design
• Identify and contribute to the improvement of inefficient ways of working
• Actively contribute and engage in knowledge sharing activities
• Engage with and support users of the Platform

Essential Skills

• Infrastructure Architecture/Design
• Infrastructure Configuration
• Troubleshooting
• Programming/Scripting
• Performance Monitoring

What we'd like to see on your CV

Experience in:

• Operating Systems: Linux
• Networking (Design, Configuration, Testing, Security): Dell Networking, Cisco ASA, Juniper SRX
• Storage solutions: Ceph, iSCSI, Dell PowerVault
• Virtualisation: VMware, Proxmox
• Host provisioning: Foreman, PXE boot
• Scripting: Bash, Python
• Monitoring: CheckMK, Prometheus, Grafana
• Infrastructure as Code: Puppet, Ansible
• DevOps & CI/CD : Git, Jenkins

Benefits

• Competitive salary
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• On-call allowance (Depending on job role requirements)
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer's leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100's of retail discounts including the BT shop

#LI-Onsite

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we're also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we'll invest in you, nurture your potential and shape your future - whatever your background or experience.

In today's world, safe and secure digital connections have never been more vital. You'll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we're capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.