Infra IT Support Engineer (1st/2nd Line) – Manchester

BMR Associates; Bury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology firm in Greater Manchester is seeking an IT Technician / Support Engineer. The role involves providing expert-level support for a range of devices and ensuring the strategic administration of IT systems. Candidates should be degree educated in IT or Computing and have 2-3 years of hands-on experience. You will manage IT issues, oversee installations, and champion data security. Excellent communication skills are mandatory for this customer-focused position.

Qualifications

• 2-3 years hands-on IT/Infrastructure Support experience.
• Expert-level technical support and troubleshooting skills.
• Strong communication skills with internal and external parties.

Responsibilities

• Serve as the primary point of contact for IT issues.
• Provide support for desktop, laptop, mobile, and server.
• Plan, install, and upgrade computer hardware/software.
• Ensure data security and compliance.
• Document IT processes and resolutions.

Skills

Microsoft

O365

Intune

Networking

Windows

Active Directory

Storage Management

VMWare

Education

Degree in IT/Computing

Job description

A leading technology firm in Greater Manchester is seeking an IT Technician / Support Engineer. The role involves providing expert-level support for a range of devices and ensuring the strategic administration of IT systems. Candidates should be degree educated in IT or Computing and have 2-3 years of hands-on experience. You will manage IT issues, oversee installations, and champion data security. Excellent communication skills are mandatory for this customer-focused position.