Information Governance Administrator - Hybrid

Cygnet Health Care; Birmingham; Hybrid; GBP 26,000; Full time

Job summary

A healthcare services provider in Birmingham is seeking an Information Governance Administrator to join their Digital services team. This full-time role entails supporting information governance requirements, ensuring compliance with data protection laws, and performing various administrative tasks. The position offers a hybrid working environment and opportunities for career advancement within a supportive team.

Benefits

Free Health Cash plan

Discounted gym membership

Free eye tests

Pension scheme

Employee NHS discount savings

Qualifications

• GCSE in English Language or equivalent.
• Ability to multitask and remain calm and professional.
• Excellent written and verbal communication skills.

Responsibilities

• Support the Head of Information Security & Governance.
• Raise awareness of information governance among staff.
• Assist with the annual Data Security and Protection Toolkit assessment.

Skills

Microsoft Word/Excel

Administration skills

Communication skills

Attention to detail

Multitasking

Education

GCSE in English Language or equivalent

Job description

About the role

Overview

Birmingham Office, B5 4BD

Full Time

26,000.00 GBP Annual

10 December 2025

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Are you an experienced Administrator looking for their next challenge?

We need a Information Governance Administrator to join our Digital services team.

Joining our team on a full time, 40hrs per week basis, you will work in a hybrid capacity, working 2 days per week out of our Birmingham office and 3 days remotely.

Cygnet have been providing a national network of specialist mental health services for more than 30 years.

With us, you'll have the chance to progress your career as part of a dynamic, supportive team.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you both in and out of work.

So if you care about making a difference every day, we want to hear from you.

The Role

The Information Governance Administrator will be responsible for supporting the Head of Information Security & Governance and the Information Governance Manager with various Information Governance requirements of the Cygnet group. This will include policy development, information governance support, advice and guidance, audits, archiving, action plans, training and compliance with the Data Security and Protection Toolkit requirements. As part of the role you will be ensuring compliance with the Data Protection Act 2018 and UK GDPR.

Your day to day

• Administration tasks for the Information Management Team.
• Raise awareness of the importance of information governance and encourage all staff that hold, obtain, record, use and share information to do so according to Cygnet IG Policies and good practice.
• Support in ensuring that the annual Data Security and Protection Toolkit assessment is completed each year in conjunction with Cygnet's Digital Services department and IG Board.
• Assist with keeping up to date all asset maps for the organisation as well as reviewing and risk assessing when necessary.

Qualifications and Experience

• GCSE in English Language or equivalent.
• Microsoft Word/Excel at a good level.
• Basic Administration skills and or qualifications.
• Ability to multitask, remain calm and professional.
• Ability to demonstrate excellent written and verbal communication skills.
• Ability to relate at all levels.
• Experience of working with senior managers.
• Experience of administratively supporting teams.
• Excellent ability to prioritise workload.
• Attention to detail/ability to work accurately.
• Ability to meet tight deadlines.
• Understanding of Data Protection and Confidentiality.

Why Cygnet? We'll offer you...

• An opening to undertake further learning with our excellent apprenticeship scheme.
• Expert supervision & support.
• Free Health Cash plan.
• 24 hours free GP support line.
• Free eye tests.
• Car lease discounts.
• Discounted gym membership.
• Free mortgage broker and Insurance cover.
• Pension scheme.
• Employee NHS discount savings & "Cycle to Work" scheme.
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks.

Ready to make a positive change?

Please click on the 'apply now' link below.

Join us!

In this role you'll have the chance to make a real impact on patients, service users & their families.

What next?

If you care about making a difference - we want to talk to you.

Click the button to apply