In‑Store Ops Leader & Team Coach (Deputy Manager)

Lidl; Brynmawr; On-site; GBP 36,000 - 42,000; Full time

Job summary

A leading grocery retailer is seeking a Deputy Store Manager in Brynmawr to oversee store operations during the Store Manager's absence. The ideal candidate will have strong team leadership experience, excellent communication skills, and a proven track record in customer service. Key responsibilities include managing store processes, motivating staff, and ensuring adherence to Health and Safety standards. The role offers a competitive salary, generous holiday, and various employee benefits, including in-store discounts and ongoing training.

Benefits

30-35 days holiday

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team
• Excellent communication skills
• Strong time management and delegation abilities
• Confidence in supporting team members
• Commitment to customer service
• Ability to monitor and improve KPIs

Responsibilities

• Set an example for the Store Team and customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support the team
• Check deliveries and manage the till area
• Provide excellent customer service
• Comply with Health and Safety laws

Skills

Team leadership

Communication skills

Time management

Problem-solving

Customer service

KPI management

Job description

A leading grocery retailer is seeking a Deputy Store Manager in Brynmawr to oversee store operations during the Store Manager's absence. The ideal candidate will have strong team leadership experience, excellent communication skills, and a proven track record in customer service. Key responsibilities include managing store processes, motivating staff, and ensuring adherence to Health and Safety standards. The role offers a competitive salary, generous holiday, and various employee benefits, including in-store discounts and ongoing training.