In-Store CRM Strategist: Campaigns & Clienteling

PRADA; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury retail brand in London is seeking an In-Store CRM Manager to strategically manage client relationships. The role involves executing CRM campaigns, analyzing data to drive sales, and training staff on customer engagement tools. Candidates should have luxury retail experience, strong technical skills, and fluency in English, with additional language skills preferred. Join a dynamic team dedicated to excellence and innovation in a collaborative environment.

Qualifications

• Experience in luxury retail or a related field is preferred.
• Ability to analyze client data and derive insights.
• Excellent communication skills in English and potentially another language.

Responsibilities

• Manage and strategize the client portfolio for growth.
• Analyze client data to optimize outreach and engagement.
• Collaborate with sales staff and train them on CRM tools.

Skills

Luxury retail experience

Strong technical attitude

Client centric attitude

Problem solving

Flexibility

Empathy

Energy

Tools

Excel

C-Sphere

Job description

A luxury retail brand in London is seeking an In-Store CRM Manager to strategically manage client relationships. The role involves executing CRM campaigns, analyzing data to drive sales, and training staff on customer engagement tools. Candidates should have luxury retail experience, strong technical skills, and fluency in English, with additional language skills preferred. Join a dynamic team dedicated to excellence and innovation in a collaborative environment.