Import customs clerk

Heathrow Personnel; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A logistics and customs services company is seeking an experienced Customs Brokerage & Logistics Coordinator for their Ashford location. This hands-on role involves preparing customs declarations, liaising with customers, and coordinating international and domestic transport. Candidates should possess strong customs knowledge and excellent organisational skills, demonstrating a customer-focused approach. The position offers opportunities to manage comprehensive logistics solutions and ensures compliance within customs regulations.

Qualifications

• Experience in customs brokerage or logistics coordination.
• Familiarity with customs compliance and documentation is essential.
• Proficient in managing transport logistics for domestic and international shipments.

Responsibilities

• Prepare and submit accurate customs declarations for imports and exports.
• Create transit documents in line with customs compliance requirements.
• Liaise with customers, suppliers, and authorities to obtain and verify documentation.
• Arrange international and domestic transport from start to finish.

Skills

Strong customs knowledge

Excellent organisational skills

Customer-focused mindset

Job description

We are seeking an experienced Customs Brokerage & Logistics Coordinator to deliver a comprehensive customs and logistics service to both domestic and international clients. This is a varied, hands‑on role suited to someone with strong customs knowledge, excellent organisational skills, and a customer‑focused mindset.

Key Responsibilities

• Prepare and submit accurate customs declarations for imports and exports, ensuring correct commodity codes and schemes are used
• Create transit documents in line with customs compliance requirements
• Prepare full export documentation, including raising airway bills
• Liaise with customers, suppliers, and authorities to obtain and verify documentation
• Arrange international and domestic transport from start to finish, providing status updates and final proof of delivery
• Cost, quote, and advise on transport solutions and customs formalities
• Respond to and resolve Border Force and customs enquiries
• Maintain accurate records and ensure compliance within an ETSF facility
• Coordinate daily schedules for drivers and subcontractors
• Load and unload vehicles when required and maintain warehouse stock records
• Complete file checks and finalise charges ahead of invoicing